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About

Cortex uses the very latest machine learning technology to automatically track research interactions and identify research inducements across all your communication streams. We deliver the most effective, non-disruptive research payment validation services available, keeping you and your business compliant, effective and in the knowledge that you are using correct data to make smart decisions. Cortex works in real time to automatically capture, analyze and securely understand all the internal and external research interactions across the information streams in your business. The system completely takes away the burden of tracking these interactions internally as well as removing the need to rely and reconcile sell-side data, enabling your investment professionals to focus on what they do best.

About

Infosys Cortex, an Artificial Intelligence (AI)-driven customer engagement platform, transforms contact center operations through purposeful communication and smart decision-making capabilities. It extracts and converts microdata from customer interactions into insights for real-time action. The extra brain power and continuous coaching provided by Cortex helps agents make better, faster decisions on their journey from new hire to experienced agent. Cortex equips agents with the knowledge, insights and support they need to learn, grow and become better brand ambassadors. The Infosys Cortex platform helps enterprises deliver superior experiences to both customers as well as employees. In addition, it reimagines contact center operations for a smooth customer journey. Infosys Cortex is an AI solution designed to extract, understand and provide insights and recommendations on the mountains of data collected by customer care centers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of all sizes

Audience

Businesses searching for an AI-driven customer engagement platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FeedStock
Founded: 2015
United Kingdom
feedstock.com/products/cortex/

Company Information

Infosys
Founded: 1981
India
www.infosys.com/products-and-platforms/cortex.html

Alternatives

Alternatives

Cortex AgentiX

Cortex AgentiX

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Vesper Marine Cortex

Vesper Marine Cortex

Vesper Marine
Vesper Marine Cortex

Vesper Marine Cortex

Vesper Marine
Cortex XSIAM

Cortex XSIAM

Palo Alto Networks

Categories

Machine Learning Supported

Categories

AI Call Center Supported
Call Center Supported

Integrations

XTEL AI Not Supported
Triple Point S&OP Not Supported

Integrations

XTEL AI Supported
Triple Point S&OP Supported
Claim FeedStock Cortex and update features and information
Claim FeedStock Cortex and update features and information
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Claim Infosys Cortex and update features and information