FeedStock CortexFeedStock
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Infosys CortexInfosys
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About
Cortex uses the very latest machine learning technology to automatically track research interactions and identify research inducements across all your communication streams. We deliver the most effective, non-disruptive research payment validation services available, keeping you and your business compliant, effective and in the knowledge that you are using correct data to make smart decisions. Cortex works in real time to automatically capture, analyze and securely understand all the internal and external research interactions across the information streams in your business. The system completely takes away the burden of tracking these interactions internally as well as removing the need to rely and reconcile sell-side data, enabling your investment professionals to focus on what they do best.
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About
Infosys Cortex, an Artificial Intelligence (AI)-driven customer engagement platform, transforms contact center operations through purposeful communication and smart decision-making capabilities. It extracts and converts microdata from customer interactions into insights for real-time action. The extra brain power and continuous coaching provided by Cortex helps agents make better, faster decisions on their journey from new hire to experienced agent. Cortex equips agents with the knowledge, insights and support they need to learn, grow and become better brand ambassadors. The Infosys Cortex platform helps enterprises deliver superior experiences to both customers as well as employees. In addition, it reimagines contact center operations for a smooth customer journey. Infosys Cortex is an AI solution designed to extract, understand and provide insights and recommendations on the mountains of data collected by customer care centers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses of all sizes
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Audience
Businesses searching for an AI-driven customer engagement platform
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFeedStock
Founded: 2015
United Kingdom
feedstock.com/products/cortex/
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Company InformationInfosys
Founded: 1981
India
www.infosys.com/products-and-platforms/cortex.html
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Categories |
Categories |
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Integrations
XTEL AI
Not Supported
Triple Point S&OP
Not Supported
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