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About

FastPay is a Direct Debit management platform that lets businesses collect payments reliably and securely while reducing administrative work and improving cash flow. It offers both Bureau and Managed Direct Debit solutions, removing the need for companies to buy or maintain costly Bacs software or obtain their own Service User Number (SUN) for collections, and gets clients set up in as little as 24 hours. FastPay’s software includes an online account dashboard and API that integrate with accounting systems like Xero, Sage, QuickBooks, and bespoke systems to keep payment data up to date and streamline workflows. It supports branded, paperless, phone, or paper Direct Debit sign-ups and proactive reporting so users stay informed of successful, bounced, or canceled payments, with same-day notifications. FastPay’s services also include tools for managing Direct Credits, tailored templates, and comprehensive reporting and database management.

About

One solution for CRM, VoIP, Payments, Workflow, Scheduling, Communications, Dashboards and Reports. Use it for Sales, Marketing, Customer Service, Debt Collection, Appointments or BPO. It enables you to build a customer-centered business from sales to customer service. Improve your sales pipeline by having a clear view of your process. Get a complete understanding of your operations to drive your business success. Change the way you see debit orders. Let us help improve your collections by automating your billing process. Automated debit order collections. Payment request link for immediate payments. Notifications of returned debit orders. Quick credit service. Account and banking details validation. Automated emails. Automated sms’s. Communication history. View all communication in one place. Send messages at any point in the workflow.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small to medium businesses, charities, and organizations that need a simple, secure way to collect and manage recurring customer payments through Direct Debit

Audience

Companies of all sizes and enterprises in need of a solution to improve their workflow operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$65.50 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

FastPay
Founded: 2008
United Kingdom
fastpayltd.co.uk

Company Information

ICS Flow
Founded: 2002
South Africa
icsflow.com

Alternatives

Alternatives

Categories

Payment Processing Supported

Categories

Call Center Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

Microsoft Excel Not Supported
QuickBooks Accountants Supported
Sage Payment Solutions Supported
Xero Supported

Integrations

Microsoft Excel Supported
QuickBooks Accountants Not Supported
Sage Payment Solutions Not Supported
Xero Not Supported
Claim FastPay and update features and information
Claim FastPay and update features and information
Claim ICS Flow and update features and information
Claim ICS Flow and update features and information