FastPass SSPR

FastPass SSPR

FastPassCorp
IDReset

IDReset

Interactive Northwest
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+

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About

FastPass enhances user protection against identity theft. The combination of FastPass SSPR and FastPass IVM, integrated into FastPass Suite, boosts productivity for end-users and help desk support, simultaneously safeguarding against social engineering attacks on the service desk. Preventing password theft from the help desk necessitates a secure IT workflow. FastPass IVM, available as a cloud or on-premises offering and certified by ServiceNow and others, enables dynamic and contextual verification. Tailored to individual user groups based on security policies, this solution incorporates information about the user's device usage and multi-factor authentication (MFAs), creating a robust defense against hackers. FastPass SSPR provides an advanced self-service solution for password resets and unlocks. It seamlessly supports passwords from AD, Entra, SAP, IBM, Oracle, LDAP, and other systems. All types of MFA and manager approval for verification.

About

Self-service password reset applications are designed to ease helpdesk load by providing a secure mechanism for users to independently reset their accounts via web or phone. INI delivers automated password reset solutions that uniquely meet an organization’s security needs as well as the expectations of its users. Helpdesk inquiries cost an average of $10-$30 per call. By automating the reset process, a self-service password reset application allows most organizations to realize a return on investment that pays for the application within the first year of use. Time saved by users, helpdesk, IT, finance, and security personnel yields significant productivity gains throughout the organization providing significant value to the bottom line. Elevates security by removing the agent from the authentication process. Enhances convenience with 24/7 immediate access. Maximizes ROI with 20%-40% fewer costly helpdesk calls. Frees helpdesk staff to work on mission-critical issues.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations from 500 users to more than 100,000 users with strong security demands

Audience

Companies seeking a solution to alleviate calls to the helpdesk with automated password reset

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.20/user/month
Pricing depends on number of users, password types and operational environment
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • We have found that the solution is indeed a matured solution, we have implemented 3 before, now it finally works. It is not easy to get an SSPR solution working as it requires the service desk, the application owners and the users them selves to all work on it
  • Nearly all users are enrolled. Very flexible configuration options. Advanced authentication. Very robust operation. Many languages.
  • The Identity Verification Manager in the product is awesome. It integrates to our Service Desk tool, lets us have different proofing factors for different user groups in both the SSPR part and the Help Desk part.

Cons

  • Well the fact that it does require the organization to work with it does it larger to implement, however our older attempts failed so I guess it proves that these guys are actually right. Unable to handle account in AS400 that did not have an AD account.
  • Time to individually adapt design to our needs have taken longer time than we expect.
  • You need to enforce the SSPR solution to make sure users get it. But if you do it really works great. Follow their advice.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FastPassCorp
Founded: 2002
Denmark
www.fastpasscorp.com

Company Information

Interactive Northwest
www.interactivenw.com/products/ini-idreset/

Alternatives

Alternatives

AdminGloves SSPR

AdminGloves SSPR

AdminGloves Private Limited
FastPass IVM

FastPass IVM

FastPassCorp
Specops uReset

Specops uReset

Specops Software
FastPass Sync

FastPass Sync

FastPassCorp
AdminGloves SSPR

AdminGloves SSPR

AdminGloves Private Limited
FAST-PASS

FAST-PASS

SISCO - Security Identification Systems Corporation
Core Password

Core Password

Core Security (Fortra)

Categories

Categories

Self-Service Password Reset (SSPR) Features

Access Control Supported
Alerts / Notifications Supported
Application Security Not Supported
Compliance Management Supported
Credential Management Not Supported
Employee Directory Not Supported
Group Passwords Not Supported
Password Database Not Supported
Password Management Not Supported
Reminders Supported
Reporting / Analytics Supported
Single Sign On Not Supported
Two-Factor Authentication (2FA) Supported

Password Management Features

Credential Management Not Supported
Multifactor Authentication Supported
Password Generator Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Not Supported
User Management Not Supported

Identity Management Features

Access Certification Not Supported
Compliance Management Not Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Not Supported
Self-Service Access Request Not Supported
Single Sign On Not Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Integrations

Active Directory Supported
FastPass IVM Supported
IBM Cloud Supported
LDAP Supported
Microsoft Entra ID Supported
Oracle Cloud Infrastructure Supported
SAP Cloud Platform Supported

Integrations

Active Directory Not Supported
FastPass IVM Not Supported
IBM Cloud Not Supported
LDAP Not Supported
Microsoft Entra ID Not Supported
Oracle Cloud Infrastructure Not Supported
SAP Cloud Platform Not Supported
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