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About

Famoco provides secure mobile solutions designed specifically for businesses that require reliable, durable devices and advanced technology to manage operations worldwide. Their product lineup includes rugged hardware such as scanners, biometric devices, and mobile terminals, all running on a secure Android-based OS with enhanced data sovereignty. The company’s SaaS-based device management platform enables remote fleet monitoring, zero-touch enrollment, and real-time control of devices to optimize business workflows. Famoco supports diverse industries with tailored tools for biometric identification, contactless payments, logistics tracking, and data management. Their integrated business environment combines software, development tools, and a trusted partner network to help companies streamline operations and deliver services efficiently. With over 750,000 active devices deployed in 160 countries, Famoco brings 15 years of expertise in mobile solution deployments globally.

About

Fieldcode is a Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. Zero-Touch FSM automates scheduling and dispatching based on skills, availability, location, priority, SLAs, parts, and service requirements. Fieldcode combines Zero-Touch Dispatch, One Workforce, and SLA + Parts Logistics to reduce manual coordination. IT use cases include break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include route optimization, offline mobile workflows, customer self-service, AI-powered service actions, asset and inventory management, and integrations with ITSM, ERP, CRM, and OSS/BSS systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Businesses of all sizes

Audience

IT & Telecom service providers running their own engineers, subcontractors, and service partners across distributed, SLA-driven field operations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per month/device
BILLED ANNUALLY:
Standard: $1 per month/device
Advanced: $1.5 per month/device
Enterprise: $2 per month/device
Free Version Not Supported
Free Trial Not Supported

Pricing

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Implementation was very smooth and fast considering that it is a software used by so many people in day to day operations. We were initially hesitant but after some days we achieved already huge benefits for technicians as well as dispatchers. User acceptance was much higher than expected!
  • We have set multiple workflows in the tool which do allow us to handle various projects. We use Fieldcode to plan our tickets and have the field technicians report their work. It’s connected to many of our customer systems to transfer the tickets into Fieldcode which saves us a lot of manually data transfer.

Cons

  • Fieldcode has no billing/invoicing module which would have helped us but we connected a third party software to Fieldcode via API and it worked well.
  • At times it takes long for new features to be implemented. I find it complicated to get new things added if it’s not part of the standard software.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Famoco
Founded: 2010
France
www.famoco.com

Company Information

Fieldcode
Founded: 2001
Germany
fieldcode.com

Alternatives

Alternatives

Hexnode UEM

Hexnode UEM

Mitsogo Inc
Pinaka ZTi

Pinaka ZTi

Pinakastra Computing
PCmover® Enterprise

PCmover® Enterprise

Laplink Software

Categories

Famoco's endpoint management solution, known as the Famoco Management Suite, offers a comprehensive platform for businesses to deploy, monitor, and secure their mobile device fleets. Designed for industries such as retail, logistics, healthcare, and government, it enables organizations to remotely manage devices without the need for physical intervention. Key features include zero-touch enrollment, real-time remote control, software updates, and geolocation tracking, ensuring devices are always aligned with organizational requirements. The platform supports the creation of custom profiles and fleets, allowing for tailored configurations and branding to meet specific operational needs. With robust security measures and centralized oversight, businesses can maintain control over their devices, ensuring compliance and operational efficiency. Additionally, the suite provides valuable insights into device usage and performance, facilitating data-driven decision-making and management.

eSIMs Supported

Famoco Connect is a software-based connectivity solution designed to provide global mobile data access without the need for physical SIM cards. Leveraging integrated softSIM technology, it enables businesses to connect their entire fleet of Famoco devices with a single click, ensuring seamless and secure network access across over 150 countries and 300 mobile networks. This approach eliminates the risks associated with SIM theft, loss, or physical damage, offering continuous and agnostic connectivity across various operators. Administrators can monitor and control data usage in real-time through Famoco's device management platform, setting alerts and optimizing data allocation to lower operational costs. Devices equipped with Famoco Connect come pre-authorized for data transfer and GSMA compliant, simplifying logistics by removing manual intervention. With Famoco Connect, businesses can ensure uninterrupted network connectivity for their mobile operations.

Famoco Device Management Suite is a comprehensive platform designed to simplify the deployment and management of large device fleets for businesses worldwide. It features zero-touch enrollment, allowing devices to connect instantly and be configured without manual setup, speeding up mass deployments. The platform offers remote control and troubleshooting capabilities, enabling support teams to assist field workers in real time and maintain device performance. Users gain valuable insights through detailed tracking of device activity, app usage, geolocation data, and network usage, which helps prevent downtime and optimize operations. Famoco also allows custom branding, unlimited fleet segmentation, and a private app store to streamline app distribution. With robust security enforcement, software updates, and alerting features, the platform empowers organizations to manage devices at scale with full visibility and control.

Point of Sale Supported

Famoco Pay is a secure, contactless payment solution designed for businesses seeking a flexible and efficient point-of-sale system. Leveraging SoftPOS (Software Point of Sale) technology, it transforms compatible Android devices into certified payment terminals that accept EMV-compliant transactions, including cards and mobile wallets like Apple Pay and Google Pay. This solution is particularly beneficial for industries such as retail, events, transportation, and healthcare, where mobility and rapid deployment are essential. Famoco Pay operates on Famoco OS, a secure Android-based operating system that ensures data protection and device management through the Famoco Management Suite (MDM). The platform supports remote configuration, real-time monitoring, and fleet management, allowing businesses to oversee operations seamlessly. Additionally, Famoco Pay's modular approach enables integration with various business applications, enhancing its versatility and scalability.

Famoco's Unified Endpoint Management (UEM) solution offers a comprehensive platform tailored for businesses managing large-scale fleets of Android-based devices. It provides centralized control over device deployment, configuration, and monitoring, ensuring seamless operations across various industries such as retail, logistics, and healthcare. Key features include zero-touch enrollment, real-time remote control, software updates, and geolocation tracking, enabling organizations to maintain oversight and security of their devices. The platform supports the creation of custom profiles and fleets, allowing for tailored configurations and branding to meet specific operational needs. With robust security measures and centralized oversight, businesses can maintain control over their devices, ensuring compliance and operational efficiency. Additionally, Famoco's UEM solution provides valuable insights into device usage and performance.

Categories

IoT Supported
Route Planning Supported
Scheduling Supported
Service Dispatch Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Not Supported
Maintenance Utilities Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Supported
Wireless Network Support Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Supported
For Education Not Supported
For Healthcare Supported
Modeling & Simulation Not Supported
Sentiment Analysis Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Not Supported
Job Tracking Not Supported
Payments Not Supported
Quoting Not Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Integrations

Apple Pay Supported
Dynamics 365 Commerce Not Supported
Field Nation Not Supported
Google Pay Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
QuickBooks Accountants Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Zoho CRM Not Supported
monday AI work platform Not Supported

Integrations

Apple Pay Not Supported
Dynamics 365 Commerce Supported
Field Nation Supported
Google Pay Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
QuickBooks Accountants Supported
Salesforce Supported
ServiceNow Supported
Zoho CRM Supported
monday AI work platform Supported
Claim Famoco and update features and information
Claim Famoco and update features and information
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Claim Fieldcode and update features and information