Fairing vs. Survicate Comparison


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About A new data stream that attributes revenue to marketing channels, automates email personalization, and more. Try it free for 14 days. Get accurate & actionable information from your customers when they’re eager to provide it; no annoying interrogations necessary. A turn-key install that works right out of the box, and stays on-brand. No developer needed (even on Shopify Plus!). We inject your survey automatically. Every minute you're not running a Fairing survey is a minute of your own customer insights being thrown away. Avoid the weeks-long implementation process of a bloated martech tool, and start streaming data directly from the source, your customers. Collect meaningful, actionable insights before paying us a dime. Use our most requested feature to get clarity on your customer’s responses. Get that crucial second layer of attribution data, without the clutter of a complicated form.	About Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses in need of a solution to get customer insights through post-purchase surveys	Audience Customer-centric businesses that value customer feedback and use it to drive growth.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49 per month Free Version Not Supported Free Trial Supported	Pricing $56 per month Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from: Starter: $89; Growth: $56 (billed annually); Pro: $349 (billed annually); Enterprise: $569 (builled annually). Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Fairing Founded: 2018 United States fairing.co	Company Information Survicate Founded: 2013 Poland survicate.com
Alternatives KnoCommerce	Alternatives Userback
Qualaroo ProProfs	BizRatings BizRatings.com
Delighted Qualtrics	GutCheck
MindProbe	Simplesat Pronto Holdings
Canvs Canvs AI View All	Zonka Feedback View All
Categories Customer Feedback Supported eCommerce Tools Supported Email Personalization Supported Survey Supported	Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported User Research Supported
	Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Supported Bug Reports Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Supported Surveys Supported User Testing Tools Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Supported Website Feedback Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Not Supported Show More Features Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported
Integrations Google Analytics Supported Klaviyo Supported ActiveCampaign Not Supported Amplitude Not Supported Braze Not Supported Campaign Monitor Not Supported Customer.io Not Supported Drip Not Supported Fullstory Not Supported GetResponse Not Supported Intercom Not Supported Mixpanel Not Supported Recharge Supported Rockerbox Supported RudderStack Not Supported Salesforce Marketing Cloud Account Engagement Not Supported Shopify Supported Slack Not Supported Uxcam Not Supported Zapier Not Supported Show More Integrations View All 11 Integrations	Integrations Google Analytics Supported Klaviyo Supported ActiveCampaign Supported Amplitude Supported Braze Supported Campaign Monitor Supported Customer.io Supported Drip Supported Fullstory Supported GetResponse Supported Intercom Supported Mixpanel Supported Recharge Not Supported Rockerbox Not Supported RudderStack Supported Salesforce Marketing Cloud Account Engagement Supported Shopify Not Supported Slack Supported Uxcam Supported Zapier Supported Show More Integrations View All 39 Integrations
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