FMI Works vs. TOPdesk Comparison


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Expand your business footprint while maximizing margin by replacing manual tasks with powerful automation. Strengthen partner relationships by delivering services designed to meet each facility’s unique needs. Provide concierge-level service by catering to the needs of every unique facility, wing and patient with our facility-centric software. Enable facilities to check their drug prices, print bills, check on order statuses and process returns in accordance to your pre-defined rules. Help your facilities by supplying reports relevant for daily operations and surveys. Don’t touch refill and reorder prescriptions until they hit the production floor by automating order input for refills and reorders. 48 Ratings Visit Website SafetyCulture SafetyCulture is a workplace operations platform trusted by 85,000+ teams to work safely, meet higher standards, and improve every day. 1. 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About Built for facility teams. Driven by data. FMI Works is a cloud-based facility management software platform designed to help organisations centralise maintenance, asset management, contractor compliance and operational workflows in one intelligent system. Built for healthcare, aged care and complex multi-site environments, FMI Works provides real-time visibility across facilities while helping teams reduce manual administration, improve compliance and streamline maintenance operations. From preventative maintenance scheduling and contractor management through to compliance tracking and reporting, FMI Works gives facility teams the tools they need to operate more efficiently and proactively. The platform integrates with existing enterprise systems, helping organisations eliminate disconnected workflows and improve operational decision-making across every site.	About It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience FMI Works is a facility management software platform for maintenance, assets, compliance and contractor management.	Audience Contract management solution for companies
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information FMI Works Founded: 1997 Australia www.fmiworks.com	Company Information TOPdesk Founded: 1993 Netherlands www.topdesk.com
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Fixalert	Spacewell
Access Maintain Access	Freshservice Freshworks
FacilityOS View All	Vivantio View All
Categories Facility Management	Categories Asset Tracking Change Management Contract Management Customer Service Facility Management Help Desk Incident Management IT Asset Management IT Service ITSM Operations Management Service Desk
Facility Management Features Asset Management Commercial Properties Equipment Management Facility Scheduling Incident Management Inspection Management Inventory Control Maintenance Tracking Preventive Maintenance Residential Properties Room Scheduling Schools Space Planning Vendor Management Visitor Management Work Order Management	Facility Management Features Asset Management Commercial Properties Equipment Management Facility Scheduling Incident Management Inspection Management Inventory Control Maintenance Tracking Preventive Maintenance Residential Properties Room Scheduling Schools Space Planning Vendor Management Visitor Management Work Order Management Show More Features Asset Tracking Features Activity Tracking Audit Trails Barcoding / RFID Checkout / Check-In Depreciation Tracking Disposal Tracking Inventory Management Location Tracking QR Codes Reservations Service History Change Management Features Approval Workflow Audit Trail Automated Notifications Change Calendar Change Planning Compliance Management Prioritization Release Management Task Management Tracking & Reporting Training Management Contract Management Features Buy Side (Suppliers) Completion Tracking Compliance Tracking Contract Lifecycle Management Electronic Signature Full Text Search Government Contracts Pre-built Templates Sell Side (Customers) Specialty Contracts Version Control Workflow Management Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Incident Management Features Audit Trail Corrective Actions (CAPA) Disaster Recovery Incident Reporting IT Incident Management OSHA Compliance Root-Cause Diagnosis Safety Management Task Management Ticket Management Service Desk Features Change Management CMDB Incident Management IT Asset Management Knowledge Base Mobile Access Procurement Management Remote Control Self Service Portal SLA Management
Integrations Microsoft Outlook GoBright IBM Managed Services for SAP Applications IBM Maximo Application Suite IBM Maximo Visual Inspection Indent Martello Vantage DX Microsoft Power BI Microsoft Teams Phone Okta Oracle Access Management SignRequest Slack Startdeliver TestMonitor Workday Prism Analytics Workday Recruiting Workday Skills Cloud ZigiOps tenfold Show More Integrations View All 25 Integrations	Integrations Microsoft Outlook GoBright IBM Managed Services for SAP Applications IBM Maximo Application Suite IBM Maximo Visual Inspection Indent Martello Vantage DX Microsoft Power BI Microsoft Teams Phone Okta Oracle Access Management SignRequest Slack Startdeliver TestMonitor Workday Prism Analytics Workday Recruiting Workday Skills Cloud ZigiOps tenfold Show More Integrations View All 29 Integrations
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