FLG

FLG

FLG Business Technology
Sugar Sell

Sugar Sell

SugarCRM
+
+

Related Products

  • ShareCRM
    68 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Act!
    555 Ratings
    Visit Website
  • Shape Software
    136 Ratings
    Visit Website
  • Plauti
    123 Ratings
    Visit Website
  • Creatio
    589 Ratings
    Visit Website
  • Coevera
    753 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • Phonexa
    244 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website

About

A simple and easy-to-use online CRM that helps B2C businesses manage 100,000s of leads and automate customer touchpoints without changing their sales process. It also ensures regulator and GDPR compliance, and integrates seamlessly with 3rd party software. A complete platform with all the features you need in one single place: - Customer contact via phone, email, SMS and postal mail - A powerful CRM to help you manage 100,000s of leads - Intelligent workflows that automate your processes - Seamless integrations through our API, webhooks, or Zapier integration - Multi-channel marketing automation - Custom reporting & analytics - Partner features (perfect if you buy, sell or refer leads). Over 5,000+ users rely on FLG to automate and control their processes. Request a demo to find out how we can help your business.

About

Sugar Sell is a one of a kind Customer Relationship Manager solutions, with functionality that includes sales-force automation, marketing campaigns, customer support, collaboration, mobile CRM, social CRM and reporting. Sugar Sell gives individual and teams back the time they need to increase project focus and interacting with customers to create more sales. Join top leading brands and try Sugar Sell today. Sugar Sell gives you what other customer management software solutions wish they could: The guarantee of an outstanding user experience. Sugar is the 4x winner for satisfaction, reliability and tech support in PCMag’s Business Choice Awards. The real power of our platform is in the story that it tells—about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

UK-based B2C SMEs

Audience

Small to large enterprises a robust CRM software across all industries.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£16.50/user
Plus £82.50/month for 5 users (additional users £16.50)
XL £137.50/month for 5 users (additional users £27.50)
Concierge £262.50/month (additional users £52.50)
Free Version Not Supported
Free Trial Not Supported

Pricing

$40 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It has a rich feature set that covers all aspects of sales automation, from lead generation and management to quoting and contract negotiation, forecasting and reporting. AI-powered data analytics can be created that can provide insights and recommendations for sales reps and managers, such as next best actions, opportunity scoring, and pipeline status. It features useful Dashlet reports that can display key metrics and data on the dashboard, allowing users to monitor their performance and progress at a glance. It is tightly integrated with help desk and marketing platforms such as Sugar Serve and Sugar Market, creating a seamless customer journey across different touch points. Sugar Sell has great developer tools for customization, allowing users to edit each module, report, and portal to their specific needs and preferences. Sugar Sell also supports multiple languages and currencies, making it suitable for global businesses.

Cons

  • It is complex enough to require a significant learning curve for new users, especially those who want to take advantage of its customization and integration capabilities. Users may need to invest time and resources in training and support to get the most out of the software. It has a boring list-based user interface that may not appeal to some users who prefer a more modern and intuitive design. The UI could be more customizable or better designed to improve user experience and engagement. It is expensive, especially at the higher price levels. Users may have to pay more for additional features, integrations, or storage. Sugar Sell may not be the best option for small businesses or those with limited budgets.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FLG Business Technology
Founded: 2007
United Kingdom
getflg.com

Company Information

SugarCRM
Founded: 2004
United States
www.sugarcrm.com

Alternatives

Alternatives

monday CRM

monday CRM

monday.com
HubSpot CRM

HubSpot CRM

HubSpot
SalesNOW

SalesNOW

Interchange Solutions

Categories

CRM Supported
Lead Management Supported

Categories

Contact Management Supported
CRM Supported
Lead Management Supported
Sales Tracking Supported
Social CRM Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Not Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Source Tracking Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Lead Management Features

Activity Tracking Not Supported
Campaign Management Not Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Supported
Prospecting Tools Not Supported
Source Tracking Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Supported
Referral Tracking Not Supported
Sales Forecasting Supported
Territory Management Supported

Integrations

LeadsBridge Supported
Mailchimp Supported
QuickBooks Online Supported
Zapier Supported
Boomi Not Supported
CANDDi Not Supported
ClicData Not Supported
Exopen Not Supported
Focus Contact Center Not Supported
HubSpot CRM Not Supported
Leadfwd Not Supported
Replyify Not Supported
Rippling Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Targeto Not Supported
UniVoIP Not Supported
Webmecanik Not Supported
WordPress Not Supported

Integrations

LeadsBridge Supported
Mailchimp Supported
QuickBooks Online Supported
Zapier Supported
Boomi Supported
CANDDi Supported
ClicData Supported
Exopen Supported
Focus Contact Center Supported
HubSpot CRM Supported
Leadfwd Supported
Replyify Supported
Rippling Supported
Salesforce Marketing Cloud Account Engagement Supported
Targeto Supported
UniVoIP Supported
Webmecanik Supported
WordPress Supported
Claim FLG and update features and information
Claim FLG and update features and information
Claim Sugar Sell and update features and information
Claim Sugar Sell and update features and information