fcase

fcase

fraud.com
TMAC

TMAC

The Modular Analytics Company
fcase TMAC

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fcase:

About

Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication. For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud. fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness. fcase includes: - Journey-time orchestration - OmniChannel Case Management - Threat-centric cases - Centralised reporting To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com
TMAC:

About

The Modular Analytics Company presents our customer journey orchestration software: empower your agents with intelligent conversational guidance. Our most used features: Next Best Action: Recommend the best product or service to every customer, at the right time. Intelligent Conversational Guidance: Guide your agents to the best outcome on every contact. Behavioural Science: Data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the desired outcome. Simple no-code Interface: Delivered through a powerful point-and-click no-code interface, reducing the need for specialist resources.
fcase:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TMAC:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
fcase:

Audience

Banking, insurance, and financial services seeking a solution to manage fraud operations (i.e. Collective Response)
TMAC:

Audience

Sales teams and businesses searching for a virtual assistant to automate and optimize their sales operations
fcase:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
TMAC:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
fcase:

API

Offers API Supported
TMAC:

API

Offers API Not Supported
fcase:

Screenshots and Videos

TMAC:

Screenshots and Videos

fcase:

Pricing

Annual Subscription Fee
Free Version Not Supported
Free Trial Supported
TMAC:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
fcase:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TMAC:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
fcase:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
TMAC:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
fcase:

Company Information

fraud.com
Founded: 2022
United Kingdom
www.fraud.com/products/fcase-fraud-orchestration
TMAC:

Company Information

The Modular Analytics Company
Founded: 2018
United Kingdom
www.tmac.ai/solutions/customer-journey-orchestration
fcase:

Alternatives

InAct

InAct

Asseco Group
TMAC:

Alternatives

fcase:
FOCAL

FOCAL

Mozn
TMAC:
fcase:
Frogo

Frogo

Frogo.ai
5.0 out of 5 stars
TMAC:
fcase:
TMAC:
fcase:
FraudScore

FraudScore

5.0 out of 5 stars
TMAC:
fcase:

Categories

TMAC:

Categories

AI Assistants Supported
Sales Coaching Supported
fcase:

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Not Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Supported
Pattern Recognition Supported
Transaction Approval Supported
fcase:

Integrations

Amazon EC2 Supported
Amazon Web Services (AWS) Supported
Udentify Supported
aiReflex Supported
TMAC:

Integrations

Amazon EC2 Not Supported
Amazon Web Services (AWS) Not Supported
Udentify Not Supported
aiReflex Not Supported
fcase:
Claim fcase and update features and information
Claim fcase and update features and information
TMAC:
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Claim TMAC and update features and information