fcase

fcase

fraud.com
+
+

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About

Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication. For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud. fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness. fcase includes: - Journey-time orchestration - OmniChannel Case Management - Threat-centric cases - Centralised reporting To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com

About

Intelligent Journey Orchestration is the data-driven marketing strategy that mirrors customer behavior across all channels to deliver true one-to-one personalization in real time throughout the entire customer journey. Gone are the days when marketing drove the customer journey. Today, we live and work in a digital landscape that has put customers at the wheel, and that means it’s no longer enough to just meet customer demand — businesses must find ways to anticipate and answer customer need before it’s even expressed. Customer loyalty is awarded to companies that put their customers at the center of everything they do. Marketing departments are measured by their ability to acquire customers, drive upsell and cross-sell, and build customer retention and loyalty over a lifetime of customer interactions. However, businesses have long known that without access to integrated data, these activities become little more than a scattershot, best-guess marketing approach.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banking, insurance, and financial services seeking a solution to manage fraud operations (i.e. Collective Response)

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Annual Subscription Fee
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

fraud.com
Founded: 2022
United Kingdom
www.fraud.com/products/fcase-fraud-orchestration

Company Information

Relay42
Founded: 2010
Netherlands
relay42.com

Alternatives

InAct

InAct

Asseco Group

Alternatives

FOCAL

FOCAL

Mozn
Frogo

Frogo

Frogo.ai
BlueVenn

BlueVenn

Upland Software

Categories

Categories

Fraud Detection Features

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For eCommerce
For Insurance Industry
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Integrations

Amazon EC2
Amazon Web Services (AWS)
CanopyDeploy
Udentify
aiReflex

Integrations

Amazon EC2
Amazon Web Services (AWS)
CanopyDeploy
Udentify
aiReflex
Claim fcase and update features and information
Claim fcase and update features and information
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Claim Relay42 and update features and information