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About

Everyone knows a hacky onboarding and no self-serve help can make users drop off your product immediately. You can’t afford to do that anymore, not in this economy or otherwise. Faqprime is an AI-powered knowledge management platform designed to enhance customer support and user engagement. It offers features such as personalized user onboarding tours, in-app contextual help, pop-ups for feature adoption, in-app surveys and NPS, a product education academy, and a section for product updates. Faqprime also provides a customizable, SEO-ready knowledge base with free SSL and custom domain support. The platform integrates seamlessly with existing systems, supports multimedia content, and offers advanced search functionality. Faqprime's analytics deliver real-time insights into user interactions, enabling businesses to improve their support content and overall user experience.

About

Whatfix is a leading Digital Adoption Platform that helps companies deliver modern and easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Whatfix powers-up software solutions by lending incredible simplicity, intuitiveness and personalization. Several Fortune 500 enterprises worldwide trust Whatfix to ensure quick ROI on their technology investments and improve end-user productivity and performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses requiring an AI-driven solution to improve their customer support operations to enhance user engagement

Audience

Enterprises and SMBs

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FAQPRIME
www.faqprime.com

Company Information

Whatfix
Founded: 2013
San Jose
whatfix.com

Alternatives

StepsKit

StepsKit

Crown Road Software

Alternatives

Command AI

Command AI

Amplitude

Categories

Categories

Microlearning Supported
Onboarding Supported
Training Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Microlearning Features

Adaptive Learning Supported
Asynchronous Learning Supported
Built-In Course Authoring Supported
Content Library Supported
Evaluation Management Not Supported
Gamification Not Supported
Leaderboards Not Supported
Progress Tracking Supported
Quizzes Supported
Rewards Management Not Supported

Onboarding Features

Course Management Supported
Document Management Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Supported
Electronic Signature Not Supported
Employee Handbook Supported
Employee Portal Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Supported
Self Service Portal Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Not Supported
Built-in LMS Not Supported
Certification Management Supported
Corporate / Business Supported
eCommerce Supported
Learner Portal Supported
Mobile Learning Not Supported
Simulation Supported
Synchronous Learning Supported
Training Companies Not Supported

Integrations

Freshdesk Supported
Intercom Supported
Mixpanel Supported
Segment Supported
Zapier Supported
Zendesk Supported
Amazon S3 Supported
Bullhorn Not Supported
CSS Supported
Calendly Supported
Confluence Not Supported
Cornerstone LMS Not Supported
Dailymotion Supported
Docket Not Supported
Guidewire Not Supported
Jira Not Supported
Moodle Not Supported
SAP Concur Not Supported
Slack Supported
Wistia Not Supported

Integrations

Freshdesk Supported
Intercom Supported
Mixpanel Supported
Segment Supported
Zapier Supported
Zendesk Supported
Amazon S3 Not Supported
Bullhorn Supported
CSS Not Supported
Calendly Not Supported
Confluence Supported
Cornerstone LMS Supported
Dailymotion Not Supported
Docket Supported
Guidewire Supported
Jira Supported
Moodle Supported
SAP Concur Supported
Slack Not Supported
Wistia Supported
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Claim FAQPRIME and update features and information
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