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About

Everyone knows a hacky onboarding and no self-serve help can make users drop off your product immediately. You can’t afford to do that anymore, not in this economy or otherwise. Faqprime is an AI-powered knowledge management platform designed to enhance customer support and user engagement. It offers features such as personalized user onboarding tours, in-app contextual help, pop-ups for feature adoption, in-app surveys and NPS, a product education academy, and a section for product updates. Faqprime also provides a customizable, SEO-ready knowledge base with free SSL and custom domain support. The platform integrates seamlessly with existing systems, supports multimedia content, and offers advanced search functionality. Faqprime's analytics deliver real-time insights into user interactions, enabling businesses to improve their support content and overall user experience.

About

OnScreen is the leading Digital Adoption Platform (DAP) for SAP or Any browser-based enterprise application. Boost process efficiency and user productivity with just in time OnScreen guidance. Optimize SAP on-boarding, Increase Employee Productivity and Reduce Training costs by as much as 50%. Transform business users into super users with in application walkthroughs for SAP ECC, S4HANA or any Enterprise Application. OnScreen is Highly Rated for its Simplicity and Usability. Creating and managing content can be done in minutes by any subject matter expert or trainer. OnScreen Guides Users with live overlays directly in any web application like SAP, Salesforce, SuccessFactors, Ariba, Workday, Dynamics, Oracle and more. OnScreen has a very short ramp up time and requires no server installation or maintenance. OnScreen is for Enterprise organizations that want an Agile Digital Adoption Platform with flexible licensing that scales to ensure a very high ROI.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses requiring an AI-driven solution to improve their customer support operations to enhance user engagement

Audience

Enterprise organizations looking for a solution to simplify digital adoption and get users productive on SAP or any enterprise application

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FAQPRIME
www.faqprime.com

Company Information

OnScreen
Founded: 2017
United States
onscreen.us

Alternatives

StepsKit

StepsKit

Crown Road Software

Alternatives

Command AI

Command AI

Amplitude

Categories

Categories

Change Management Supported
Onboarding Supported
Training Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Change Management Features

Approval Workflow Not Supported
Audit Trail Not Supported
Automated Notifications Not Supported
Change Calendar Not Supported
Change Planning Supported
Compliance Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Task Management Not Supported
Tracking & Reporting Not Supported
Training Management Supported

Onboarding Features

Course Management Not Supported
Document Management Not Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Not Supported
Electronic Signature Not Supported
Employee Handbook Not Supported
Employee Portal Not Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Supported
Task Management Not Supported
Tax Forms Not Supported
Training Management Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Supported
Built-In Course Authoring Supported
Built-in LMS Not Supported
Certification Management Not Supported
Corporate / Business Supported
eCommerce Not Supported
Learner Portal Supported
Mobile Learning Not Supported
Simulation Not Supported
Synchronous Learning Supported
Training Companies Not Supported

Integrations

Amazon S3 Supported
Calendly Supported
Freshdesk Supported
Gamyte Not Supported
Infor CPQ Not Supported
Infor CloudSuite Financials Not Supported
Loom Supported
NetSuite Not Supported
SAP Ariba Not Supported
SAP ERP Not Supported
SAP SuccessFactors Not Supported
Salesforce Not Supported
Salesforce CPQ Not Supported
ServiceNow Not Supported
Slack Supported
Vidyard Supported
Vimeo Supported
Workday HCM Not Supported
YouTube Supported
Zendesk Supported

Integrations

Amazon S3 Not Supported
Calendly Not Supported
Freshdesk Not Supported
Gamyte Supported
Infor CPQ Supported
Infor CloudSuite Financials Supported
Loom Not Supported
NetSuite Supported
SAP Ariba Supported
SAP ERP Supported
SAP SuccessFactors Supported
Salesforce Supported
Salesforce CPQ Supported
ServiceNow Supported
Slack Not Supported
Vidyard Not Supported
Vimeo Not Supported
Workday HCM Supported
YouTube Not Supported
Zendesk Not Supported
Claim FAQPRIME and update features and information
Claim FAQPRIME and update features and information
Claim OnScreen and update features and information
Claim OnScreen and update features and information