Related Products
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About
Everyone knows a hacky onboarding and no self-serve help can make users drop off your product immediately. You can’t afford to do that anymore, not in this economy or otherwise. Faqprime is an AI-powered knowledge management platform designed to enhance customer support and user engagement. It offers features such as personalized user onboarding tours, in-app contextual help, pop-ups for feature adoption, in-app surveys and NPS, a product education academy, and a section for product updates. Faqprime also provides a customizable, SEO-ready knowledge base with free SSL and custom domain support. The platform integrates seamlessly with existing systems, supports multimedia content, and offers advanced search functionality. Faqprime's analytics deliver real-time insights into user interactions, enabling businesses to improve their support content and overall user experience.
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About
Newired empowers companies to guide users to resources and answers on virtually any web application, by making the user learn and perform on the go.
We shall not forget that digital is, first and foremost, for people.
-Newired makes technology and software more accessible, replacing any disconnected documentation, tutorial, or training with contextual in-place guidance and support.
-Newired guides users with in-place help so they can learn by doing until they comprehend it and are comfortable with challenging content, with support that ensures process compliance in complex internal applications.
-Newired can be deployed on any web-based application or website without touching the code and can be adapted to meet customers' needs.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses requiring an AI-driven solution to improve their customer support operations to enhance user engagement
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Audience
SMBs and Enterprises
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
$ 6,480 per year
Find more information on the Newired pricing page: https://www.newired.com/newired-pricing/
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFAQPRIME
www.faqprime.com
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Company InformationNewired
Founded: 2017
Italy
www.newired.com/sourceforge-digital-adoption-platform/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Not Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Supported
Live Chat
Not Supported
Video Content
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Onboarding Features
Course Management
Not Supported
Document Management
Supported
E-Verify / I-9 Forms
Not Supported
Electronic Forms
Supported
Electronic Signature
Not Supported
Employee Handbook
Supported
Employee Portal
Supported
File Management
Supported
Job Description Management
Supported
Orientation Management
Not Supported
Self Service Portal
Supported
Task Management
Not Supported
Tax Forms
Not Supported
Training Management
Supported
Training Features
Academic / Education
Supported
Asynchronous Learning
Supported
Blended Learning
Supported
Built-In Course Authoring
Not Supported
Built-in LMS
Not Supported
Certification Management
Not Supported
Corporate / Business
Supported
eCommerce
Supported
Learner Portal
Supported
Mobile Learning
Not Supported
Simulation
Supported
Synchronous Learning
Supported
Training Companies
Supported
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Integrations
Zendesk
Supported
Amazon S3
Supported
CSS
Supported
Calendly
Supported
Dailymotion
Supported
Freshdesk
Supported
Intercom
Supported
Loom
Supported
Mixpanel
Supported
Salesforce
Not Supported
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Integrations
Zendesk
Supported
Amazon S3
Not Supported
CSS
Not Supported
Calendly
Not Supported
Dailymotion
Not Supported
Freshdesk
Not Supported
Intercom
Not Supported
Loom
Not Supported
Mixpanel
Not Supported
Salesforce
Supported
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