FAQ BotTheta
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ProProfs ChatProProfs
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Related Products
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About
The simplest, friendliest way to automate support with chat. Get AI-powered automation together with live chat for 24/7 customer engagement. What FAQ Bot does for you FAQ Bot doesn't sleep. It automates conversations with customers everyday, all day, and connects customers to your team with live chat when needed. Get the best of both worlds - chatbot and live chat. It's like having an extra sales and customer service team ready to go whenever you need. Manage load at peak times. No more guesswork. Get the true voice of the customer. See the real questions your customers are asking and adapt your sales and service to match. A chatbot to answer questions and support sales, customized for you, FAQ Bot is recognized by Microsoft as a leader in customer engagement. Quick Setup. Getting started is easy! And we are here to help if you need it. Create your chatbot. Plan your automation purpose - answering questions or marketing journeys - or both. Define your bot's personality
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About
Our live help software helps your operators reach customers instantly. With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help. Enhance user experience with our proactive live chat software. Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement. Add announcements to notify website visitors about upcoming products, features, and service updates using our live support chat for the website. Enable your support team to engage potential leads by giving product tours. Store potential leads to your favorite CRM platforms like Microsoft Dynamics, Salesforce, and more, and enable your sales team to close more sales faster with our live chat support software.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Marketing, customer services and HR that need a chatbot which answers the most frequent inquiries that visitors may have
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Audience
Sales agents and businesses looking for a solution to increase sales and improve productivity
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$599 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$19.99 per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTheta
Founded: 1995
New Zealand
www.faqbot.nz
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Company InformationProProfs
Founded: 2006
United States
www.proprofschat.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Not Supported
Multi-Languages
Not Supported
Omni-Channel
Not Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Supported
Reusable Components
Not Supported
Sentiment Analysis
Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
AmeriCommerce
Not Supported
Keap
Not Supported
Kontent.ai
Not Supported
Mailchimp
Not Supported
ProProfs Help Desk
Not Supported
Salesforce
Not Supported
Shopify
Not Supported
WordPress
Not Supported
Zendesk
Not Supported
Zoho CRM
Not Supported
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Integrations
AmeriCommerce
Supported
Keap
Supported
Kontent.ai
Supported
Mailchimp
Supported
ProProfs Help Desk
Supported
Salesforce
Supported
Shopify
Supported
WordPress
Supported
Zendesk
Supported
Zoho CRM
Supported
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