EyeOnTask vs. Field Force Tracker Comparison


EyeOnTask	Field Force Tracker Rapidsoft Systems	+	+
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About Every business has its own requirements and we provide customized field service software solutions for every Industry. EyeOnTask has Inbuilt Service Scheduler Software which allows you to plan and schedule jobs with the availability of Fieldworkers. See the time slots and fill in with the work orders to available field workers. Using a scheduler component makes you efficient and enables you to better monitor and increase revenue. Two simple clicks to get a new job on Scheduler and it is ready to be allocated on time line. Running Field Service Business is all about managing your field force efficiently so stay on top of it with EyeOnTask. EyeOnTask empowers you to create your own set of question and answers which can be associated to Job types. EyeOnTask empowers you to create your own set of question and answers which can be associated to Job types.	About Field Force Tracker - A Feature Rich, Easy to Use, Comprehensive Field Service Software Solution Field Force Tracker™ is a very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with the most powerful mobile applications in the industry. With it, you can quickly schedule jobs, dispatch right employees, collect accurate information, manage inventory, and invoice faster. Our field service software makes it easy for you to eliminate waste, get more done in less time and become more profitable. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses. It is a Web-based, Cloud hosted Field Service Management Software that will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Small and medium field service companies seeking a solution to plan and schedule jobs	Audience Service industries
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $19.99/month/user Starting cost fee of $149. Custom pricing solutions for small/big clients. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.9 / 5 design 4.8 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros 1. Good Pricing The pricing is transparent and competitive, making it affordable for businesses of all sizes. You get access to premium features without hidden costs, which ensures maximum value for your investment. 2. Support EyeOnTask offers reliable and responsive customer support. Whether it’s onboarding, troubleshooting, or learning how to use a feature, the support team is always available to assist and guide you through every step. 3. Easy to Use The software is intuitive and user-friendly. With minimal training, teams can quickly adapt and start working efficiently. The clean interface ensures that even non-technical users can navigate with ease. 4. Customization Every business is unique, and EyeOnTask allows you to tailor workflows, forms, reports, and dashboards according to your specific needs. This flexibility ensures the software grows with your business and adapts to your processes. 1. Got all features related to my field service business in one platform 2. Easy scheduling 3. Tracking of my field employees 4. Payroll management 5. Quick invoicing, billing and job card 6. On demand customization also available Cons At this point, I don’t have any negative feedback. The system has been functioning efficiently and meeting our needs without any problems No such issues found. It works seamlessly without any hassle.	Pros & Cons from Real Users Pros What I like most is how Field Force Tracker centralizes our entire service operation. From the moment a work order comes in, it's assigned, scheduled, and tracked with full visibility for both office and field staff. The best part about Field Force Tracker is how much real world context it gives our staffing decisions. Before FFT, our scheduling process was exhausting. We were using a mix of whiteboards, phone calls, and Excel sheets. Technicians would often miss updates, or we’d double book crews without realizing. Now, with Field Force Tracker, I can assign jobs in just a few clicks, view real time crew availability, and instantly communicate updates to their mobile app. What stands out most to me about Field Force Tracker is how it effortlessly bridges the gap between management and field teams. In service industries like HVAC, plumbing, and security, keeping track of where your technicians are, what jobs they’re working on, and how efficiently they’re completing tasks is crucial and this platform nails it. From realtime technician tracking to seamless job assignment and invoice automation, the platform transforms routine dispatching into a strategic leadership opportunity. Cons One minor issue is customization: while the platform is robust, there are areas (like invoice templates or specific reporting formats) where a bit more flexibility would go a long way. Field Force Tracker works great on its own, but what I’d love to see is better integration with external HR or recruiting tools. The pain point area is the mobile app’s responsiveness in the field. Our technicians are often working in areas with low signal construction sites, basements, or remote buildings. The app occasionally freezes or struggles to upload photos or sync updates in real time. While Field Force Tracker excels in many areas, one aspect that could use improvement is the customization options for reporting. For companies managing diverse service teams, having more flexible, tailored reports would help in making data driven decisions faster. While the mobile app is robust, occasional syncing delays can occur when technicians operate in areas with limited connectivity.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information EyeOnTask Founded: 2010 Netherlands www.eyeontask.com	Company Information Rapidsoft Systems Founded: 2006 United States www.fieldforcetracker.com
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Categories Field Service Management Tradesman Job Management	Categories Appliance Repair Cleaning Services Computer Aided Dispatch Field Service Management HVAC IT Service Maintenance Management Plumbing Scheduling Service Dispatch Tool Management Tradesman Job Management Transportation Dispatch Work Order
Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management	Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management Show More Features Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management Maintenance Management Features Asset Tracking Billing & Invoicing Calibration Management Dispatch Management Inventory Control Inventory Management Key & Lock Management Mobile Access Planning Calendar Predictive Maintenance Preventive Maintenance Purchasing Scheduling Service History Tracking Technician Management Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Tool Management Features Calibration Management Fixed Asset Management Issue & Return Management Job Costing Maintenance Scheduling Order Management Tool Kitting Transportation Dispatch Features Billing & Invoicing Computer Aided Dispatch Customer Database Emergency Dispatch Fuel Management Mileage Tracking Order Management Routing Scheduling Vehicle Tracking Work Order Features Contract Management Customer Database Dispatch Management Inventory Control Job Management Preventive Maintenance Quotes / Estimates Recurring Appointments Routing Scheduling Task Management
Integrations QuickBooks Online QuickBooks Online Advanced	Integrations QuickBooks Online QuickBooks Online Advanced View All 3 Integrations
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