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About

Exeechain is AI-native customer success software for B2B SaaS teams: churn prediction, customer health scores and failed payment recovery in one platform. Every account is scored daily from 0 to 100, the three risk drivers behind each score are named in plain English, and the save email is drafted from that customer's own history and sent under your approval. When a card fails, a recovery sequence runs and stops the moment the payment clears. Signals from Stripe, Salesforce, HubSpot, Intercom, Zendesk, Mixpanel and Slack feed one health score. Also: retention playbooks, revenue forecasting timed to real renewal dates, QBR automation written from account data, AI Copilot, champion tracking. Free tier runs the entire product on a sample book. Paid from $299/mo (150 customers), $999/mo (500), $2,999/mo (2,000), Enterprise from $5,900/mo. About 80% cheaper than Gainsight at the median published deal. No implementation fee, month to month.

About

InboxCRM by AppEQ is a Gmail‐native Customer Success platform designed to keep CS teams organized and proactive—right from their inbox. Rather than toggling between multiple tools, you can import accounts directly from your Gmail and Calendar, automatically log all email and meeting touchpoints, and gain a unified view of account health, usage metrics, and renewal risk. Real‐time dashboards surface at‐risk customers, engagement trends, and expansion opportunities without context‐switching. Integrate seamlessly with CRMs like Salesforce, HubSpot, and Zoho, as well as analytics, helpdesk, and collaboration tools. Smart filters and role‐based access ensure each team member sees only the data they need. With automated alerts, personalized email templates, and one‐click QBR deck generation, InboxCRM helps you drive retention, unlock upsell potential, and elevate customer experiences—without leaving Gmail.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

RevOps teams, Account Managers, sales leaders managing renewals, Customer Success Managers (CSMs), VP / Head of Customer Success, Customer Success Operations, SaaS Founders running CS themselves, CEOs of early-to-mid stage SaaS, CFOs tracking NRR and revenue retention, Data teams wanting pre-built churn models, Product teams tracking feature adoption signals, Startups ($500K–$2M ARR) outgrowing spreadsheets, Growth-stage SaaS ($2M–$50M ARR) needing automation, Mid-market B2B SaaS replacing Gainsight/ChurnZero

Audience

InboxCRM is ideal for customer success teams and managers seeking a Gmail-native platform that centralizes account management, improves retention, and drives upsell opportunities without disrupting their workflow

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$299/month
Free: the entire product on a sample dataset, $0. Shield: $299/month, up to 150 customers. Multiplier: $999/month, up to 500 customers. Command: $2,999/month, up to 2,000 customers. Enterprise: from $5,900/month, unlimited. Prices are per workspace, not per user. Month to month, annual billing optional, no implementation fee. Extra capacity on Multiplier: $149 per 100 customers.
Free Version Supported
Free Trial Not Supported

Pricing

$15/user/month
Experience AppEQ

- Unlimited Team Members
- Limited Feature
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Exeechain
Founded: 2025
Nepal
exeechain.com

Company Information

AppEQ.ai
Founded: 2022
India
www.appeq.ai/

Alternatives

Alternatives

Categories

Categories

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Not Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Not Supported
For Airlines Not Supported
For Hospitality Industry Not Supported
Forecasting Not Supported
Inventory Control Not Supported
Price Optimization Not Supported
Recommendation Engine Supported
Yield Management Not Supported

Integrations

HubSpot CRM Supported
Intercom Supported
Salesforce Supported
Zendesk Supported
Chargebee Not Supported
ChurnZero Not Supported
ClientSuccess Not Supported
Freshdesk Not Supported
Google Docs Not Supported
Google Sheets Not Supported
HubSpot Customer Platform Not Supported
Khoros Not Supported
Mixpanel Supported
Planhat Not Supported
Productboard Not Supported
Seismic Not Supported
Slack Supported
Stripe Supported
Zoho CRM Not Supported
ZoomInfo Not Supported

Integrations

HubSpot CRM Supported
Intercom Supported
Salesforce Supported
Zendesk Supported
Chargebee Supported
ChurnZero Supported
ClientSuccess Supported
Freshdesk Supported
Google Docs Supported
Google Sheets Supported
HubSpot Customer Platform Supported
Khoros Supported
Mixpanel Not Supported
Planhat Supported
Productboard Supported
Seismic Supported
Slack Not Supported
Stripe Not Supported
Zoho CRM Supported
ZoomInfo Supported
Claim Exeechain and update features and information
Claim Exeechain and update features and information
Claim InboxCRM by AppEQ and update features and information
Claim InboxCRM by AppEQ and update features and information