SoftTech WMSCallTech Outsourcing
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Related Products
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About
Everhelp is an AI-powered customer support outsourcing ecosystem that assembles custom setups to meet each client's specific targets. Our automation resolves up to 85% of routine requests, with coverage in 90+ languages via AI (30+ with human agents) and first response as fast as 15 seconds.
Founded in 2021, Everhelp is a fast-growing support provider with a top spot on Clutch's Top 100 Fastest-Growing Companies list, having grown to 1,000+ agents across 4 continents. We've supported 125+ clients across industries, from SaaS to eCommerce, logistics, and hospitality, delivering ISO 27001 and PCI DSS-certified, GDPR-compliant services. Results across the client base: a 96% service quality score, 83%+ average CSAT, and 76% first contact resolution. This performance has earned us 8 industry awards, including 2026 Outsource Partner of the Year (Business Intelligence Group) and a Silver Stevie® Award for Best Use of Technology in Customer Service.
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About
SoftTech Outsourcing is the part of CallTech Outsourcing group of companies providing high standard outsourcing services since 2005, with the individual approach to each customer. Our clients gain the ability to accelerate their growth and expand their products and services far beyond their internal capabilities, thereby increasing their competitive advantage. Nowadays, SoftTech Outsourcing is a rapidly developing outsourcing company with many years of the market experience. Through the years, CallTech Outsourcing has been partnering with more than hundred well-known companies Worldwide providing the wide range of outsourcing services. Our focus on modern technologies helps us accumulate world class technology professionals who prosper on our clients success. Our team diverse experience, education and background create a basis for deep collective pool of knowledge and talent. CallTech Outsourcing consistently succeeded by delivering to the highest levels of outsourcing services.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations looking for a powerful Customer service solution
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Audience
Call centers seeking an omnichannel contact center solution to streamline operations and delight their customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEverhelp
Founded: 2021
Poland
www.ever-help.com
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Company InformationCallTech Outsourcing
United Kingdom
www.soft-tech.company
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
No info available.
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Integrations
No info available.
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