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About

EventRundown turns event timelines into a polished deliverable instead of a spreadsheet chore. Whether you're a wedding planner managing twenty events a year or a couple putting together a day-of schedule for your wedding party, the editor produces a beautiful, shareable timeline in under five minutes. The free version is genuinely free — no signup required to download a timeline. Paid tiers ($9 Single Event, $149 5-Event Pack, $39/mo or $299/yr Pro) unlock the planner-grade workflow: branded PDF exports with your logo and colors, Ultra HD print-quality images, premium fonts, watermark removal, and a per-client CRM that organizes events, vendors, venues, questionnaires, and todos in one place. For professional planners, Pro adds the workflow that justifies the subscription: vendor distribution (each vendor gets a filtered share link with only their assigned items), team collaboration with role-based access, client questionnaires, save as template, custom URL slugs and much more!

About

Helm powers thousands of events around the world. Whether you’re a small planner or an industry leader, we provide you with reliable cash flow, industry-leading features and outstanding support for every single one of our planners. We were planners, just like you, that scaled our events but always found a need for a platform that delivered flexibility, and that was human-centric. Helm has tools created from the demands of planners, like you, to help transform your events. Large event or small, local or global, startup or industry leader, we've worked with a wide variety of planners. Hear what planners have to say about our platform and customer service. Easy-to-understand setup and industry-leading support while creating your event. Manage events, memberships, event branding, integrations and your payout schedule. Promote your events with featured listings, sales tracking, website and email integration.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Wedding planners, day-of coordinators, event coordinators, event designers, planning assistants, photographers, venue managers, corporate event managers, production coordinators, couples planning their own weddings, party hosts.

Audience

Event platform built for planners wanting to create, manage, promote and sell their event tickets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9/event
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • None. There have been no pros to using this ticketing system. I wish we'd never started using it. Terrible.
  • On the odd occasion, I was able to connect there didn't seem to be any Pros to using Helm over other ticket providers.

Cons

  • Their customer service is terrible. Their website has now been down for 10 days and they have not once contacted their customers to update them on what is happening. I have to keep chasing them to get updates and all i get are copy and paste emails. We use their membership service and now we have no idea which of our members are up for renewal. We are losing money every day. We've asked them to send us our data, and they have said they would, but they have not. We don't understand how a company who promote themselves as 'global' does not have back ups in place. Terrible. Do not use. I had to put one star for this review but they should have no stars.
  • I have attempted to book tickets on 5 separate occasions this year without luck. Their website suffers time-outs, has server errors, database connection errors, and on and on. Having been trying for the last 4 days to book an event, and it still has database errors. Friends have also had the same bad experiences. I have spoken to the event organisers and they are aware and looking to return to Eventbrite because of the appalling service.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EventRundown
Founded: 2026
United States
eventrundown.com

Company Information

Helm Tickets
Founded: 2015
United Kingdom
helmtickets.com

Alternatives

Alternatives

Crowdcore

Crowdcore

CrowdCore
myTRS

myTRS

TRS
Kruspin

Kruspin

Necktip s.r.o.
Total Party Planner

Total Party Planner

Total Party Planner Software
iDo Wedding

iDo Wedding

Elm Software

Categories

Categories

Integrations

Cyral
KubeGrid
Smallstep
env0

Integrations

Cyral
KubeGrid
Smallstep
env0
Claim EventRundown and update features and information
Claim EventRundown and update features and information
Claim Helm Tickets and update features and information
Claim Helm Tickets and update features and information