Scritch

Scritch

Okapi Works
+
+

Related Products

  • Checksum.ai
    2 Ratings
    Visit Website
  • Virtuoso QA
    131 Ratings
    Visit Website
  • MuukTest
    34 Ratings
    Visit Website
  • QA Wolf
    273 Ratings
    Visit Website
  • Parasoft
    152 Ratings
    Visit Website
  • Dialpad Support
    1,607 Ratings
    Visit Website
  • Pensero
    3 Ratings
    Visit Website
  • NeuBird
    2 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • JS7 JobScheduler
    1 Rating
    Visit Website

About

Evalgent is an AI voice agent testing and evaluation platform. AI voice agents fail in production not because the technology is weak, but because demos use clean audio and cooperative users — real users don't. Evalgent catches failures before they reach production, cuts iteration cycles, and gets voice agents to revenue faster. HOW IT WORKS 1. Define: lock real scenarios and success criteria. 2. Run: run them under realistic human behavior. 3. Measure: see what works, what fails, and where limits lie. 3. Act: get clear, actionable insights on what to fix, tune, or deploy. FEATURES 1. Scenarios: define and generate test cases from agent instructions 2. Caller Profiles: simulate real users across accents, speech pace, and interruption patterns 3. Metrics: custom LLM-based and telemetry scoring across every conversation 4. Evaluations: structured campaigns with pass/fail verdicts and improvement recommendations 5. Reviews: human-in-the-loop correction with full audit trail

About

Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Voice agent builders

Audience

Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Evalgent
Founded: 2025
India
www.evalgent.com

Company Information

Okapi Works
Belgium
scritch.xyz/

Alternatives

Alternatives

No Alternatives
NeoLoad

NeoLoad

Tricentis
Pulse QA

Pulse QA

Office Solution

Categories

AI Testing Tools Supported

Categories

Customer Service Supported

Integrations

Discord Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Slack Not Supported
Zendesk Not Supported

Integrations

Discord Supported
Intercom Supported
Jira Supported
Linear Supported
Slack Supported
Zendesk Supported
Claim Evalgent and update features and information
Claim Evalgent and update features and information
Claim Scritch and update features and information
Claim Scritch and update features and information