Related Products
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About
Evalgent is an AI voice agent testing and evaluation platform. AI voice agents fail in production not because the technology is weak, but because demos use clean audio and cooperative users — real users don't. Evalgent catches failures before they reach production, cuts iteration cycles, and gets voice agents to revenue faster.
HOW IT WORKS
1. Define: lock real scenarios and success criteria.
2. Run: run them under realistic human behavior.
3. Measure: see what works, what fails, and where limits lie.
3. Act: get clear, actionable insights on what to fix, tune, or deploy.
FEATURES
1. Scenarios: define and generate test cases from agent instructions
2. Caller Profiles: simulate real users across accents, speech pace, and interruption patterns
3. Metrics: custom LLM-based and telemetry scoring across every conversation
4. Evaluations: structured campaigns with pass/fail verdicts and improvement recommendations
5. Reviews: human-in-the-loop correction with full audit trail
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About
RagMetrics is a production-grade evaluation and trust platform for conversational GenAI, designed to assess AI chatbots, agents, and RAG systems before and after they go live. The platform continuously evaluates AI responses for accuracy, groundedness, hallucinations, reasoning quality, and tool-calling behavior across real conversations.
RagMetrics integrates directly with existing AI stacks and monitors live interactions without disrupting user experience. It provides automated scoring, configurable metrics, and detailed diagnostics that explain when an AI response fails, why it failed, and how to fix it. Teams can run offline evaluations, A/B tests, and regression tests, as well as track performance trends in production through dashboards and alerts.
The platform is model-agnostic and deployment-agnostic, supporting multiple LLMs, retrieval systems, and agent frameworks.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Voice agent builders
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Audience
AI enterprises and AI startups
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$20/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEvalgent
Founded: 2025
India
www.evalgent.com
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Company InformationRagMetrics
Founded: 2024
United States
ragmetrics.ai/
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Integrations
No info available.
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Integrations
No info available.
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