+
+

Related Products

  • Haast
    5 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Kinderpedia
    322 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website
  • CallHub
    428 Ratings
    Visit Website
  • Canditech
    111 Ratings
    Visit Website
  • Coursebox AI
    101 Ratings
    Visit Website
  • MobiPDF
    8,085 Ratings
    Visit Website
  • Act!
    555 Ratings
    Visit Website
  • Haystack
    292 Ratings
    Visit Website

About

Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms.

About

MonkeyLearn makes it simple to clean, label and visualize customer feedback — all in one place. Powered by cutting edge Artificial Intelligence. All-in-one text analysis and data visualization studio. Gain instant insights when you run an analysis on your data. Use ready-made machine learning models, or build and train your own – code free. Discover our templates, tailored for different business scenarios and equipped with pre-made text analysis models and dashboards. Identify the topics and interests that matter most to target markets. Execute demand generation and sales strategies based on accurate analyses of customer opinions and feelings. Slice and dice your survey responses by requests, intent, and sentiment. See more than the survey intended.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage their customer feedback

Audience

Text Mining solution for businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$99 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Etuma
Founded: 2011
Finland
www.etuma.com

Company Information

MonkeyLearn
Founded: 2014
Uruguay
monkeylearn.com

Alternatives

Alternatives

WordStat

WordStat

Provalis Research
BytesView

BytesView

Algodom Media
DiscoverText

DiscoverText

Texifter

Categories

Text Analytics Supported
Text Mining Supported

Categories

Text Analytics Supported
Text Mining Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Not Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Text Mining Features

Boolean Queries Supported
Document Filtering Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Integrations

Axis LMS Not Supported
Causal Not Supported
Nekton.ai Not Supported
Pipedream Not Supported
PubNub Not Supported
Quickwork Not Supported
Replyify Not Supported
Stackreaction Not Supported
Wufoo Not Supported

Integrations

Axis LMS Supported
Causal Supported
Nekton.ai Supported
Pipedream Supported
PubNub Supported
Quickwork Supported
Replyify Supported
Stackreaction Supported
Wufoo Supported
Claim Etuma and update features and information
Claim Etuma and update features and information
Claim MonkeyLearn and update features and information
Claim MonkeyLearn and update features and information