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About

Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms.

About

Powering your analysis. Leximancer automatically analyses your text documents to identify the high level concepts, delivering the key ideas and actionable insights you need with powerful models, interactive visualizations and data exports. Leximancer supports processing text from a number of different formats and languages. Single or large document collections supported. go beyond text, find meaning. Text is more than a collection of words. Text tells a story. Ideas, concepts, and relationships are buried in the words. Identifying the concepts quickly and effectively is key to taking advantage of what text is really saying. Customer surveys, published articles, interview transcripts, long reports, web pages, feedback forms, tweets, and more. Find out what is really being said. Key Leximancer Features. Text Modelling. Minimal set-up. No training sets or key term dictionaries. No human bias in analysis Finds Concepts in Context, not keywords. Useful results fast.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage their customer feedback

Audience

Social marketers interested in a computer software that conducts quantitative content analysis using a machine learning technique

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Etuma
Founded: 2011
Finland
www.etuma.com

Company Information

Leximancer
Australia
info.leximancer.com

Alternatives

Alternatives

Biz7

Biz7

Luma7
WordStat

WordStat

Provalis Research
Dandelion API

Dandelion API

SpazioDati
DiscoverText

DiscoverText

Texifter
Canvs

Canvs

Canvs AI

Categories

Text Analytics Supported
Text Mining Supported

Categories

Text Mining Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Not Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Integrations

No info available.

Integrations

No info available.
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Claim Etuma and update features and information
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