Related Products
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About
Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms.
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About
Bring back office vibes with spontaneous watercooler chats. Working from home can be lonely. Bring back the energy of an office with hallway convos. Faciliate 1:1 or group conversations. Start spontaneous video breaks that the entire team can join in on or randomly pair people up 1:1 to take a short break. Customize every channel. Add Hallway to a Slack channel and set the frequency, scheduled times, timezone, days and working hours for breaks. Analytics. Understand how your team is bonding with weekly analytics reports. Make your team feel less isolated Unhappy teams are unproductive teams. The best ideas, feelings and energy come from unstructured, spontaneous run-ins with your co-workers. Completely customizable for your team's social needs. You can setup Hallway to work exactly the way you want in any Slack channel. Set working hours, timezones and days. Globally distributed teams can have breaks when it makes sense for them.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to manage their customer feedback
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Audience
Teams looking for an app that allows companies to schedule 10-minute video chats within Slack channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEtuma
Founded: 2011
Finland
www.etuma.com
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Company InformationHallway
United States
hallway.chat
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Categories |
Categories |
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Text Mining Features
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
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Integrations
Slack
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