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About

Increasing customer expectations bring reduced customer tolerance to poor quality service and delays in delivery. While customers want to track end-to-end order status on their preferred channels, there is a tendency to cancel or make last-minute changes to orders in the absence of this. The quality of service risk level is further elevated for complex, multi-vendor-created packages due to uncoordinated order processes. Etiya Order Management provides flexible, catalog-driven order capture, decomposition, validation, negotiation, orchestration, and execution with jeopardy, exception, and fall-out management. It flexibly configures and customizes all customer interaction flows between a company and its customers. It captures orders from all sales portals and validates orders to maintain business integrity. It can handle millions of orders per day. Catalog-driven order fulfillment enables operators to speed new offers to market and make fulfillment process changes with ease.

About

Uplaces is a cloud-based B2B order management and e-commerce platform for manufacturers, distributors, wholesalers, and sales representatives. It combines field sales order entry with an online store where business buyers can view their catalog, customer-specific prices, payment terms, minimum quantities, and purchase history, then place or repeat orders. Sales teams create and track orders in the mobile app, with product and stock information synchronized from connected ERP systems. Native integrations with Tiny, Bling, and Omie sync products, customers, price lists, inventory, and orders. API and webhooks are available on selected plans; Enterprise offers custom ERP integrations. AI-assisted order capture interprets text, PDFs, photos, or audio against the seller's catalog and prepares draft orders for review. The platform can apply Brazilian rules such as ICMS-ST and IPI to orders.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a real-time catalog order management solution

Audience

Manufacturers, distributors and wholesalers in Brazil that sell to other businesses through sales reps and a B2B online store

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

R$ 299/month
Plans for manufacturers and distributors start at R$ 299 per month and include three users. Individual sales representative plans start at R$ 149 per month. A 10-day free trial is available, and native ERP connectors have no setup fee.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Etiya
Founded: 2004
Holland
www.etiya.com/en/products/order-management

Company Information

Uplaces
Founded: 2018
Brazil
uplaces.com.br

Alternatives

Alternatives

No Alternatives
XRP WOM

XRP WOM

Meade Willis

Categories

Order Management Supported

Categories

Order Management Supported

Integrations

Bling Not Supported

Integrations

Bling Supported
Claim Etiya Order Management and update features and information
Claim Etiya Order Management and update features and information
Claim Uplaces and update features and information
Claim Uplaces and update features and information