Conga Order Management
Once your customers order, you can help keep them happy with quick, accurate delivery of products and services. Conga Order Management orchestrates the entire order process, from the initial task coordination to provisioning and fulfillment. Your customers get the products and services they want, when they want them. Conga Order Management increases customer satisfaction, with capabilities to manage changes in-flight, better order accuracy, and on-time fulfillment. Capture every order and fulfillment status across all channels in a centralized repository. Get 360 degree visibility into your customers’ entire order history, including expected delivery dates, shipment costs, and taxes.
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Comarch Service Fulfillment & Orchestration
Comarch Service Fulfillment & Orchestration is designed to reduce time to market and automate the telecom service fulfillment process for customer service delivery on top of a hybrid network. The Comarch product employs the model-driven (catalog-driven) concept, which enables the order orchestration of hybrid networks in telecoms, where virtual network functions and network services are modeled consistently, with physical network functions and legacy network services employing the TMF SID model. SFO (using ETSI NFV ISG terminology) can implement end to end service and MANO orchestration, and manage the VNF instantiation process. Comarch Service Fulfillment & Orchestration can implement this process either as one solution or in a federation model orchestrating third-party domain orchestrators. This means that SFO can play the role just of the orchestrator and/or manage end-to-end order orchestration in telecom within the domains.
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XRP WOM
MW’s XRP WOM is a highly flexible platform that automates your order fulfillment process by configuring individual business parameters, order validations, and company-specific business rules. XRP WOM provides real-time order status visibility and accommodates numerous complex regional and global customer exceptions. XRP WOM implementation enables the creation and management of orders, as well as external portals that integrate customers and suppliers with internal systems, processes, existing enterprise resource planning and warehouse management systems (including XRP WMS). Role-based permissions. Creation of orders from catalog browsing. Multi-language capability, customer and user management. Order tracking and routing, real-time visibility of order statuses, pending, on hold, sent and more. Business rules order validations, visibility of customer order history. Order download/upload in multiple formats, customizable reporting options.
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Orderwerks
Orderwerks is a B2B focused Order, Inventory and Fulfillment management platform offering rich features, new technology and integrations to connect your operations together.
Customer Ordering, Internal User Ordering, Catalog Management, Order Management, Bulk Management Features, File Uploads, Quotes, and much more. Virtually an unlimited number of ways to customize Orderwerks to perfectly fit your business needs.
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