EtherAssist

EtherAssist

EfficientEther
MSPStuff Switchboard

MSPStuff Switchboard

AutomatedMSP, LLC
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About

EtherAssist is an AI assistant for IT teams. It helps diagnose incidents, write PowerShell and automation scripts, produce guides and runbooks, and draft compliance documents. Diagnostics cover DNS, mail, SSL, ports and CVEs, and it converts VBS and BAT scripts to PowerShell. It generates scripts for your team to review and run; it does not make changes in your estate. Windows 11 readiness reads Intune data through Microsoft Graph, read-only. Compliance draft packs cover ISO 27001, ISO/IEC 42001, Cyber Essentials, NCSC CAF, DORA, NIS2 and more. Admins control web search, connectors and sources per tenant, and choose the region (UK, EU or US) for model calls, with an audit log for your SIEM. Works in Microsoft Teams and as a browser extension. £16 per user per month. See it in a live demo.

About

MSPStuff Switchboard is a hosted AI workspace and MCP gateway for managed service providers. It connects read-only access to PSA, RMM, Microsoft 365, security, backup, billing, and other MSP systems, letting teams ask questions across their stack in plain English. Users can create traceable reports, dashboards, charts, scheduled checks, and read-only AI agents, with source tool calls available for review. Administrators scope access by person and platform, while credentials remain server-side. Switchboard can be used in its web app or through supported MCP clients such as ChatGPT, Claude, Microsoft Copilot, and Cursor.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams, service desks and managed service providers (MSPs)

Audience

Managed service providers, IT service providers, and teams that operate MSP technology stacks

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

£16/user/month
Standard plan: £16 per user per month, billed monthly, plus VAT. See EtherAssist in a live demo with the EfficientEther team.
Free Version Not Supported
Free Trial Not Supported

Pricing

$387/month
Hosted starts at $387/month for 3 licensed users and supports 3–5 users, up to 5 connected platforms, 50 questions per team per day, 3 concurrent sessions, 5 scheduled report runs per week, and six-hour refreshes. Dedicated starts at $1,386/month for 3 users, includes all platforms and usage, and provides a reserved server and database; Dedicated is required from 6 users. Additional Microsoft 365 and Google Workspace client tenants are $10/month. Monthly and annual billing are available, with no onboarding fee. Accepted beta MSPs receive 50% off seats and client tenants for their first paid year; dedicated infrastructure is excluded from that discount.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

EfficientEther
United Kingdom
efficientether.co.uk/products/etherassist

Company Information

AutomatedMSP, LLC
Founded: 2025
United States
www.mspstuff.io

Alternatives

Alternatives

PacKit

PacKit

Caphyon
EtherAssist

EtherAssist

EfficientEther
PowerShell

PowerShell

Microsoft
ScriptRunner

ScriptRunner

ScriptRunner Software GmbH

Categories

AI IT Agents Supported

Categories

AI IT Agents Supported
MSP Supported

Integrations

Asio by ConnectWise Not Supported
Axcient x360Recover Not Supported
Claude Not Supported
Claude Code Not Supported
Claude Desktop Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
ConnectWise Automate Not Supported
ConnectWise PSA Not Supported
ConnectWise ScreenConnect Not Supported
Cursor Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Copilot Not Supported
Microsoft Intune Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Not Supported
NinjaOne Not Supported
Pax8 Not Supported
SentinelOne Singularity Not Supported

Integrations

Asio by ConnectWise Supported
Axcient x360Recover Supported
Claude Supported
Claude Code Supported
Claude Desktop Supported
Claude Duet Supported
Claude for Legal Supported
ConnectWise Automate Supported
ConnectWise PSA Supported
ConnectWise ScreenConnect Supported
Cursor Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Copilot Supported
Microsoft Intune Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Supported
NinjaOne Supported
Pax8 Supported
SentinelOne Singularity Supported
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