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About

At Equinix, we believe digital infrastructure is your greatest source of competitive advantage. Digital leaders need one place to bring together and interconnect the foundational infrastructure to power their success. We are the world’s digital infrastructure company and our trusted platform makes it happen. Many businesses struggle with fragmented, complex architectures that span private and public environments. They want one place to simplify and bring it all together. We deliver the single global platform that creates the foundation powering your success. Place infrastructure wherever you need it. Connect to everything you need to succeed. Seize opportunity with agility, speed and confidence. Create instant physical and virtual connections to a dynamic global ecosystem of 10,000+ customers—each adding new connections on our platform faster than the next 10 providers combined.

About

Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams at enterprise organizations and MSPs seeking a solution to manage their operations

Audience

Companies and businesses seeking a solution to improve their customer service

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Equinix
Founded: 1998
United States
www.equinix.com

Company Information

Kundo
Sweden
kundo.se

Alternatives

Alternatives

BlueSEOTools

BlueSEOTools

BlueSEOTools.com
Videotron Business Television

Videotron Business Television

Videotron Business
Dashboard OSM

Dashboard OSM

FullStac

Categories

Categories

Customer Service Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

AWS IoT SiteWise Supported
Axonius Supported
Cisco Kinetic Supported
Cloud Gateway Supported
Codesphere Supported
Compyl Supported
Crossplane Supported
F5 BIG-IP Container Ingress Services Supported
F5 Distributed Cloud DDoS Mitigation Service Supported
GlobalDots Supported
Heficed Supported
InCountry Supported
MayaData Supported
Multi-Domain Security Management Supported
Qarbon LATTICE Supported
Rising Cloud Supported
Seaplane Supported
TMGM Supported
Telstra Colocation Supported
WatchTower Security Management App Supported

Integrations

AWS IoT SiteWise Not Supported
Axonius Not Supported
Cisco Kinetic Not Supported
Cloud Gateway Not Supported
Codesphere Not Supported
Compyl Not Supported
Crossplane Not Supported
F5 BIG-IP Container Ingress Services Not Supported
F5 Distributed Cloud DDoS Mitigation Service Not Supported
GlobalDots Not Supported
Heficed Not Supported
InCountry Not Supported
MayaData Not Supported
Multi-Domain Security Management Not Supported
Qarbon LATTICE Not Supported
Rising Cloud Not Supported
Seaplane Not Supported
TMGM Not Supported
Telstra Colocation Not Supported
WatchTower Security Management App Not Supported
Claim Equinix and update features and information
Claim Equinix and update features and information
Claim Kundo and update features and information
Claim Kundo and update features and information