HeyOne

HeyOne

TFV Industries
+
+

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About

Fast-track your service business with a configured repair management solution adapting to any repair business. Powered by NetSuite, Epiphany’s Repair Management solution helps companies streamline their entire business operations. Looking for a perfectly configured solution to level up your current NetSuite equipment management system? Select from Epiphany’s repair management, project profitability, and contract management solutions below- curated with your equipment management needs in mind. Help ensure your NetSuite account and products are running smoothly with our NetSuite consulting services. Unlike the servers, turbines, and other equipment you deal with, Epiphany’s repair management, powered by NetSuite, need not be complex and complicated. Streamline depot repair operations with Epiphany’s repair management software can be configured to be unique to YOUR business and become your unique “special sauce”.

About

HeyOne is cloud software for forklift and industrial-equipment dealers, rental businesses, and service teams. It combines a product website and lead inbox with CRM workflows for customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules. Teams can link deliveries to individual machines and serial numbers, track hour-meter readings, record service history, monitor maintenance due by operating hours, and assign repairs as technician work orders. A customer portal gives each customer access to its fleet, quotes, and service records. The system brings website chat, forms, Facebook, Zalo, and hotline inquiries into a shared queue, and supports catalog pages for equipment models. Its AI assistant Mira can draft quotes, contacts, and notes for review, with ChatGPT and Claude connections through MCP. Data can be exported to Excel.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Repair shops searching for a solution to manage and improve all their operations

Audience

Companies that sell, rent and service forklifts and industrial machinery: equipment dealers, rental fleets and service workshops.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Epiphany
Founded: 2002
United States
epiphanyinc.net/repair-management/

Company Information

TFV Industries
Founded: 2026
Vietnam
heyone.app

Alternatives

Alternatives

GNOME Web

GNOME Web

GNOME
QuickPlumb

QuickPlumb

Epiphany Software

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Facebook Not Supported
Model Context Protocol (MCP) Not Supported
NetSuite Supported
Zalo Not Supported

Integrations

ChatGPT Supported
Claude Supported
Facebook Supported
Model Context Protocol (MCP) Supported
NetSuite Not Supported
Zalo Supported
Claim Epiphany Repair Management and update features and information
Claim Epiphany Repair Management and update features and information
Claim HeyOne and update features and information
Claim HeyOne and update features and information