EpiAnalytics

EpiAnalytics

J.D. Power
+
+

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About

Industry analysts report that unstructured data is the single largest source of unprocessed and underutilized customer data and is growing rapidly in today's customer-centric world. In the era of Big Data where corporate data doubles every three months, harnessing this data is critical to competitive growth and survival. EpiAnalytics Artificial Intelligence (AI) solutions support your business needs so you can derive more value from your existing data wherever it resides. Our solutions are designed to increase sales, improve data quality, ensure compliance, and increase operational efficiencies. Our legacy VINoptions product, along with its AI and VIN data engineering capabilities, have been combined with our ChromeData 30-year vehicle data catalog to create a next-gen VIN decode. ChromeData VIN Descriptions are the industry standard used to accurately identify and describe a vehicle based on its VIN.

About

Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

AI solution that helps companies with Natural Language Processing

Audience

Companies searching for a solution to automate business cases

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$1000
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • The software is user-friendly, feature-rich, and highly reliable. It automates routine tasks, improves productivity, and provides excellent visibility through dashboards and reports. The implementation and support teams are responsive and helpful.
  • Herbie.ai offers an intelligent, future-ready platform that simplifies regulatory compliance, governance workflows, and digital operations. The AI-driven insights, automation capabilities, and intuitive dashboard help reduce manual effort, improve accuracy, and enable faster decision-making. It is scalable, secure, and well-suited for modern enterprises and government-focused use cases.
  • I love how Herbie.ai seamlessly bridges voice and text communication, offering a truly conversational experience for customers. Its two-way voice-enabled capabilities make interactions feel natural and effortless, enhancing customer satisfaction
  • Herbie chatbot answers quickly to the website visitors and gets their information. Its responsiveness is so good and its customer support is nice.

Cons

  • Some advanced configurations require initial training, and additional onboarding resources or tutorials would make the learning process faster for new users.
  • While the overall design is clean and functional, some interface elements could be more visually refined. Improving spacing consistency, icon clarity, and color contrast would enhance usability and make the platform feel even more modern.
  • While Herbie.ai offers conversational support via voice and text, some users may find limitations in its ability to understand complex queries or accents accurately. Additionally, reliance on AI assistants like Herbie.ai may raise concerns about data privacy and security for customers interacting with sensitive information.
  • Overall it's a good product for businesses to get more leads.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

J.D. Power
Founded: 1968
United States
www.jdpower.com/business/epianalytics

Company Information

Herbie.ai
Founded: 2018
United Arab Emirates
www.herbie.ai

Alternatives

Alternatives

InteliWISE

InteliWISE

Matrix42
Dialogflow

Dialogflow

Google

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Integrations

Alexa Smart Properties
Facebook
Facebook Messenger
Instagram
Skype
Telegram
WhatsApp
X (Twitter)

Integrations

Alexa Smart Properties
Facebook
Facebook Messenger
Instagram
Skype
Telegram
WhatsApp
X (Twitter)
Claim EpiAnalytics and update features and information
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