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About

Envato Elements is an unlimited subscription service for digital assets, tailored to the needs of agencies, designers, marketers, and other professionals who need items on a frequent or high-volume basis. We offer a library of high-quality, curated content from talented independent creators and make it available via an ongoing monthly subscription plan. All items on Envato Elements are licensed for use in a wide range of commercial & other projects. The Envato Elements library features a range of graphic design assets and templates & web templates with plans to expand to new content types in the near future. Envato Elements is part of the Envato network of sites. Freedom to play, experiment and create. All the creative assets you need under one subscription. All Envato Elements assets are covered by our lifetime commercial license. We believe in creative freedom - no strings attached.

About

Private tickets are just between you and your customers, but Public tickets are like using an online forum—anyone can view and reply! This takes some of the support load off and places it into the hands of those that are willing to help. Connect your Envato Market account to provide your customers with a one-click solution to verify purchases before they can submit a ticket. We also support purchase verifications with Easy Digital Downloads and Themely Marketplace. Create an unlimited number of articles and assigned them to one or more categories—great for online documentation. While many support desks charge extra for this feature, at Ticksy it's completely included. Branding is important, which is why with Ticksy you can choose a custom subdomain, add your logo and customize the colors to match your brand for a seamless customer experience. Stay in the loop. Email notifications are sent out for each new ticket & reply.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Stock photo, video and music platform for individuals

Audience

Help Desk solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.75 per user per month
Free Version
Free Trial

Pricing

$5 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Envato
Australia
elements.envato.com

Company Information

Ticksy
www.ticksy.com

Alternatives

Alternatives

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Appsero
CodeCanyon
Firmable
Flipdish
Harvel
NotificationX
Numerics
Support Genix

Integrations

Appsero
CodeCanyon
Firmable
Flipdish
Harvel
NotificationX
Numerics
Support Genix
Claim Envato Elements and update features and information
Claim Envato Elements and update features and information
Claim Ticksy and update features and information
Claim Ticksy and update features and information