Envato ElementsEnvato
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Related Products
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About
Envato Elements is an unlimited subscription service for digital assets, tailored to the needs of agencies, designers, marketers, and other professionals who need items on a frequent or high-volume basis. We offer a library of high-quality, curated content from talented independent creators and make it available via an ongoing monthly subscription plan. All items on Envato Elements are licensed for use in a wide range of commercial & other projects. The Envato Elements library features a range of graphic design assets and templates & web templates with plans to expand to new content types in the near future. Envato Elements is part of the Envato network of sites. Freedom to play, experiment and create. All the creative assets you need under one subscription. All Envato Elements assets are covered by our lifetime commercial license. We believe in creative freedom - no strings attached.
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About
Private tickets are just between you and your customers, but Public tickets are like using an online forum—anyone can view and reply! This takes some of the support load off and places it into the hands of those that are willing to help. Connect your Envato Market account to provide your customers with a one-click solution to verify purchases before they can submit a ticket. We also support purchase verifications with Easy Digital Downloads and Themely Marketplace. Create an unlimited number of articles and assigned them to one or more categories—great for online documentation. While many support desks charge extra for this feature, at Ticksy it's completely included. Branding is important, which is why with Ticksy you can choose a custom subdomain, add your logo and customize the colors to match your brand for a seamless customer experience. Stay in the loop. Email notifications are sent out for each new ticket & reply.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Stock photo, video and music platform for individuals
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Audience
Help Desk solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10.75 per user per month
Free Version
Free Trial
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Pricing
$5 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEnvato
Australia
elements.envato.com
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Company InformationTicksy
www.ticksy.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Appsero
CodeCanyon
Firmable
Flipdish
Harvel
NotificationX
Numerics
Support Genix
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Integrations
Appsero
CodeCanyon
Firmable
Flipdish
Harvel
NotificationX
Numerics
Support Genix
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