Instio GEM

Instio GEM

Instio
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About

Enso Connect is an AI-powered guest experience platform designed for vacation rentals and boutique hotels. It offers a comprehensive suite of tools to digitize and monetize every aspect of the guest journey. Enso Connect's "Boarding Pass" is a customizable web app that consolidates digital check-in/out, smart lock access, guest verification, personalized upsells, and digital guidebooks into a single interface. EnsoAI enhances communication by providing sentiment analysis, automated responses, and multi-language support across channels like SMS, email, WhatsApp, and OTA messaging. The unified inbox streamlines guest interactions, while the CRM enables targeted marketing campaigns to drive repeat and direct bookings. Custom automations using "If This, Then That" logic allow for tailored workflows, such as triggering specific messages based on guest actions or booking channels.

About

Communicate with guests before, during and after their stay to enhance the guest experience. Instio GEM automated communication platform helps you to communicate with your guests - pre,during and post stay. It provides timely communication with your guests automatically, thus enhancing your guest experience. Our platform directly connects operations teams and guests through SMS, Email and in-app messages. Create automated messages that handle your most time-consuming, routine messages and we’ll automatically send them out based on the triggers you set. Automate your communications such as check-in and check-out instructions or birthday or anniversary wishes, sequences of follow-up messages such as review requests etc to save a lot of manual interactions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Vacation rental managers and boutique hotel operators seeking a solution to enhance guest experiences through AI-driven automation, personalized services, and streamlined operations

Audience

Guest management and service quality monitoring solution for hotels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Enso Connect
Founded: 2019
Canada
ensoconnect.com

Company Information

Instio
Founded: 2015
India
instio.co/guest-messaging/

Alternatives

Alternatives

Categories

Categories

Integrations

Avantio
FLEXIPASS
Guesty
Hostaway
Hostfully
Hostify
Lodgify
Mews
OwnerRez
Rentals United
Salto
Smily
Streamline
Track
WhatsApp

Integrations

Avantio
FLEXIPASS
Guesty
Hostaway
Hostfully
Hostify
Lodgify
Mews
OwnerRez
Rentals United
Salto
Smily
Streamline
Track
WhatsApp
Claim Enso Connect and update features and information
Claim Enso Connect and update features and information
Claim Instio GEM and update features and information
Claim Instio GEM and update features and information