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About

Enso Connect is an AI-powered guest experience platform designed for vacation rentals and boutique hotels. It offers a comprehensive suite of tools to digitize and monetize every aspect of the guest journey. Enso Connect's "Boarding Pass" is a customizable web app that consolidates digital check-in/out, smart lock access, guest verification, personalized upsells, and digital guidebooks into a single interface. EnsoAI enhances communication by providing sentiment analysis, automated responses, and multi-language support across channels like SMS, email, WhatsApp, and OTA messaging. The unified inbox streamlines guest interactions, while the CRM enables targeted marketing campaigns to drive repeat and direct bookings. Custom automations using "If This, Then That" logic allow for tailored workflows, such as triggering specific messages based on guest actions or booking channels.

About

GuestPilot is a cloud-based guest communications and reservations tool for independent hotels, inns, resorts, hostels, and day-pass venues. It combines automated guest replies across website chat, Instagram, Facebook Messenger, and phone with a shared inbox and reservations pipeline for staff. The system can answer guest questions in English and Spanish, send booking links prefilled with requested dates and party size, and support direct-booking inquiries. Hotel teams can also offer day passes with capacity limits, review payment receipts, share QR-code menus, and route event or group requests to staff. GuestPilot is accessed through the web and is designed to help lodging teams manage inquiries and booking opportunities in one workflow alongside their existing guest-service processes.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Vacation rental managers and boutique hotel operators seeking a solution to enhance guest experiences through AI-driven automation, personalized services, and streamlined operations

Audience

Independent hotels, inns, resorts, hostels and day-pass venues.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Enso Connect
Founded: 2019
Canada
ensoconnect.com

Company Information

Fuly
Founded: 2020
United States
guestpilot.win/

Alternatives

Alternatives

ninexhoomie

ninexhoomie

Ninexfold Agency LLP
Tourismart

Tourismart

SimpleApps

Categories

Categories

Guest Messaging Supported

Integrations

Avantio Supported
Guesty Supported
Hostaway Supported
Hostfully Supported
Hostify Supported
Lodgify Supported
Mews Supported
OwnerRez Supported
Rentals United Supported
Salto Supported
Smily Supported
Streamline Supported
Track Supported
WhatsApp Supported

Integrations

Avantio Not Supported
Guesty Not Supported
Hostaway Not Supported
Hostfully Not Supported
Hostify Not Supported
Lodgify Not Supported
Mews Not Supported
OwnerRez Not Supported
Rentals United Not Supported
Salto Not Supported
Smily Not Supported
Streamline Not Supported
Track Not Supported
WhatsApp Not Supported
Claim Enso Connect and update features and information
Claim Enso Connect and update features and information
Claim GuestPilot and update features and information
Claim GuestPilot and update features and information