Enghouse Proteus

Enghouse Proteus

Enghouse Networks
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About

The ability to monitor and manage the cost of communications across a company is essential to obtaining the right balance between expenditure and the business benefits that come from today’s complex unified communications systems. Proteus, from Enghouse Interactive, is an advanced call accounting application, designed to provide small, medium and large corporations with detailed analysis of your communications systems. From cost management to network management and planning, Proteus helps identify cost savings and productivity improvements that help to maximize your investment in your communications systems. Designed for the medium to large corporate market, Proteus Enterprise is an advanced, scalable, call accounting application that provides a detailed analysis of all of your company’s communications.

About

Centralize decisioning and break down organizational silos to deliver better customer experiences with Kitewheel’s unique set of out-of-the-box capabilities. Unify your data with seamless out-of-the-box integrations and adaptors built to be agnostic to channels, systems and databases. Connect and stitch identifiers and behaviors to individual profiles, with Kitewheel’s ID Manager for a 360 view of the customer. Visualize and understand how customers interact and engage through time across every channel with sophisticated real-time Journey Analytics. Align your journey to customer objectives to create exceptional experiences with our intuitive marketer-friendly journey mapper. Decide on the best next action for every individual customer with our real-time, scalable, best-in-class decisioning engine. Automate processes and drive journey improvements with out-of-the-box AI, Machine Learning and journey path testing.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a call accounting system

Audience

Companies looking for a customer journey software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$5,000 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Enghouse Networks
Founded: 1984
Canada
enghousenetworks.com

Company Information

Kitewheel
Founded: 2013
United States
kitewheel.com

Alternatives

Proteus

Proteus

Xergy

Alternatives

Proteus GDPReady

Proteus GDPReady

Proteus-Cyber
inQuba CX

inQuba CX

inQuba
ProteusCMS

ProteusCMS

Proteus.co

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Integrations

Connect

Integrations

Connect
Claim Enghouse Proteus and update features and information
Claim Enghouse Proteus and update features and information
Claim Kitewheel and update features and information
Claim Kitewheel and update features and information