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About

Endear is a an AI-powered retail CRM and clienteling platform that puts customer intelligence directly in the hands of brands and their store associates. Deployed across more than 2,000 locations worldwide, the platform consolidates customer data into unified profiles and uses AI to surface actionable outreach recommendations that tell reps who to contact, why now, and with what message. Native support for SMS, email, and WhatsApp means outreach happens without switching tools, and every interaction is automatically tracked and tied to revenue. For retail tech and operations teams, Endear slots into existing workflows and delivers clear attribution data, turning store-level activity into quantifiable pipeline. The platform has contributed to over $1 billion in attributed sales, with the reporting to back it up.

About

AI-powered phone system with built-in contact center, predictive dialers global numbers – loved by retail & e-commerce teams. The modern cloud phone system built for retail, e-commerce, and growing teams. Get unlimited calling, local/toll-free numbers in 90+ countries, AI receptionist (24/7 auto-answer & lead qualification), predictive/progressive/preview dialers, shared team inbox, SMS marketing, WhatsApp, live chat, call recording, AI transcription, and 100+ CRM integrations (HubSpot, Salesforce, Shopify, Zoho, Zapier & more). Perfect for stores, support teams, sales outreach, and multi-location businesses. No contracts, pay-as-you-grow pricing Instant setup, port your number for free Trusted by 17,500+ companies worldwide 24/7 human support

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses wanting a solution to increase traffic, streamline customer engagement, and drive sales

Audience

Small businesses that need a VoIP and call center solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$350/mo
For complete pricing information, please visit our website.
Free Version
Free Trial

Pricing

$9.99/user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The AI voice assistant on My Country Mobile is quite useful. It answers simple questions from leads, takes calls around the clock, and even sets up appointments for me without me having to do anything. I set it up quickly, and it's caught a lot of questions that I would have missed otherwise. It feels like you have another team member.
  • The automation features cut down our manual workload and keep our day-to-day operations running smoothly. The interface is easy for new agents to get comfortable with, and onboarding required almost no training. Call recordings and transcriptions give our supervisors better clarity when reviewing conversations. Overall, the platform fits well into our daily workflow and supports the pace at which our team operates.

Cons

  • The voice tone options are good, but could add more accents
  • The reporting section could use a bit more flexibility for custom data views.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Endear
Founded: 2016
United States
endearhq.com

Company Information

My Country Mobile
Founded: 2010
United Arab Emirates
www.mycountrymobile.com

Alternatives

Alternatives

Microtalk

Microtalk

Microtalk Europe Limited
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Shopify
Zapier
Zendesk
Alloy
Attentive
Dynamics 365 Commerce
Enthu.ai
Front
HubSpot CRM
Intercom
Iterable
Klaus
Klaviyo
NewStore
OneHash CRM
ReturnPro
Slack
Square POS
Teamwork Commerce
Vend

Integrations

Shopify
Zapier
Zendesk
Alloy
Attentive
Dynamics 365 Commerce
Enthu.ai
Front
HubSpot CRM
Intercom
Iterable
Klaus
Klaviyo
NewStore
OneHash CRM
ReturnPro
Slack
Square POS
Teamwork Commerce
Vend
Claim Endear and update features and information
Claim Endear and update features and information
Claim My Country Mobile and update features and information
Claim My Country Mobile and update features and information