KANDY

KANDY

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About

EnableX makes integrating real-time communications into applications and workflows a lot easier. Designed and developed for Service Providers, Systems Integrators, and Developers, it provides a robust, scalable and secure communications platform without the complexity of building and maintaining the network infrastructure. By simply leveraging on EnableX comprehensive sets of programmable APIs and SDKs, developers can rapidly customize and embed all or part of the communication functions – voice, video, SMS and chat – right into existing applications, workflows and systems. Together with the Virtual Number services and advanced features such as AI and NLP, businesses can reach customers globally with an outstanding communication experience.

About

In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway. Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Software developers looking for a powerful API Management solution

Audience

Anyone searching for a Communications platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.2 / 5
features 4.3 / 5
design 4.0 / 5
support 4.2 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I've recently resumed using the EnableX Communication API after a few months, and I can confidently say it has become an essential part of my work in the healthcare sector. The API's utility in streamlining communication processes has made my job significantly easier and more efficient. Effective communication is crucial in healthcare. Enablex API has excelled in providing secure and reliable video communication solutions, which have greatly benefited our patient consultations. The API's seamless integration into our existing systems ensures that patient interactions are not only smooth but also highly professional.
  • I recently added EnableX's Video API to our app, and I'm really impressed. The process of adding it was super easy because the instructions were really clear and easy to follow. EnableX has a bunch of great features, like basic video calls and fancier stuff like sharing your screen or recording videos. Adding these features has made our app way better. It's been super reliable too - hardly any times when it's not working, and the video quality is always great. Even when lots of people are using it at once, it still works smoothly. Whenever I've had questions or problems, their support team has been quick to help out, and the documentation they provide has been really useful.
  • A very easy and simple to use the API. EnableX helped us in implementing cordova plugin for both ios and android.
  • Integrated EnableX in Web and Apps both. The process of integration was easy. Technical support was also provided.
  • Lot of Features, Easily customizable, Nice technical Support, very good documentation covering all implementation of features.

Cons

  • The EnableX communication API has been a valuable tool for enhancing healthcare communication. However, setting it up can be challenging without technical expertise. It also offers fewer customization options compared to some alternatives. Despite these considerations, it provides secure and reliable video communication solutions that have significantly improved patient consultations in our healthcare practice.
  • Usually, the video works fine, but sometimes there are issues where the audio and video don't match up perfectly.
  • Initially we had an issue using web based api in terms of video quality and user interface, later on EnableX provided Cordova plugin which helped in resolving this.
  • Had faced different issues on different devices after integration in apps.
  • Recording files need to be customizable, which is missing

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

vCloudx
Founded: 2017
Singapore
www.enablex.io

Company Information

Ribbon
United States
www.kandy.io

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Categories

Categories

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

API Management Features

Access Control
Analytics
API Design
API Lifecycle Management
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Application Development Features

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Integrations

Empirix
Flutter
Momentum Telecom
Oreka TR
Palo Alto Networks Panorama

Integrations

Empirix
Flutter
Momentum Telecom
Oreka TR
Palo Alto Networks Panorama
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