Emporiqa vs. Shopware Comparison


Emporiqa	Shopware shopware AG	+	+
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About Emporiqa is AI chat that sells before the purchase and serves after it. A shopper types "laptop bag, fits 15 inch, waterproof, under 60" and your search returns everything with "laptop" in the name. Emporiqa finds the right bag in your own catalog from words or a photo, compares two and says which fits, and adds it to the cart in the chat. Checkout stays on your store. It answers delivery and return questions from your pages and shows order status. When a shopper needs a person, your team takes over the chat, with the full history. A conversation is billed once, at the shopper's first message. Plugins for WooCommerce, Magento, PrestaShop, Drupal Commerce, Sylius, Shopware 6. EU company. First ~100 conversations free ($25 credit), then $0.25 each. No card to start.	About Shopware is an open commerce platform powered by Symfony 5.4 and Vue.js 2.6 that is used by some of the largest brands, retailers and manufacturers across B2C, D2C and B2B industries and supported by a huge worldwide community of developers, agencies and merchants. Shopware combines a headless commerce core with a digital experience management to create outstanding shopping experiences that stick in the consumer's mind. As a leading digital commerce system, Shopware gives its customers the freedom to quickly and easily realize their growth potential - with greater flexibility to deal with complex challenges. From its headquarters in Schöppingen, Germany, and its US office in New York City, Shopware employs 400 people and relies on a global network of 1,200 sales, technology and solution partners. A community with hundreds of thousands of members gives customers access to over 5,000 extensions and certified professional support.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Supported
Audience E-commerce store owners, online retailers, e-commerce agencies, web developers	Audience Online merchants
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0/month Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed. Free Version Not Supported Free Trial Supported	Pricing $600/month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Emporiqa Founded: 2025 Bulgaria emporiqa.com	Company Information shopware AG Founded: 2000 Germany www.shopware.com/en/
Alternatives Ovebot AWeb Design SRL	Alternatives KUKUI Kukui
OptiDress	AutoLeap
AskSpot	LogiCommerce
ConversionBox	Commerce Layer
Ochatbot Ometrics View All	Bloomreach View All
Categories Conversational Commerce Supported	Categories B2B eCommerce Supported eCommerce Supported eCommerce Personalization Supported eCommerce Tools Supported Headless eCommerce Supported Multi-Channel eCommerce Supported Social Commerce Supported
	Show More Features Headless eCommerce Features API Supported Content Management Supported Conversion Tracking Not Supported Customer Touchpoints Not Supported Integrated Development Environment (IDE) Not Supported Inventory Optimization Not Supported Web/Mobile App Development Supported Multi-Channel eCommerce Features Catalog Management Supported Channel Management Supported Data Synchronization Supported Email Marketing Supported Inventory Management Supported Marketplace Integration Supported Mobile Commerce Supported Order Management Supported Promotions Management Supported Returns Management Supported SEO Management Supported Shopping Cart Supported Social Commerce Supported eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Supported Data Security Supported Email Marketing Supported Inventory Management Supported Kitting Supported Loyalty Program Supported Mobile Access Supported Multi-Store Management Supported Order Management Supported Product Configurator Supported Promotions Management Supported Returns Management Supported Reviews Management Supported SEO Management Supported Shopping Cart Supported Templates Supported eCommerce Personalization Features A/B Testing Not Supported Abandoned Cart Email Not Supported Dynamic Pricing Not Supported Offers & Discounts Notifications Supported Personalized Site Navigation Not Supported Product Recommendations Supported Reporting / Analytics Not Supported Social Insights Not Supported
Integrations APIcenter Not Supported BatteryIncluded Not Supported Bloomreach Not Supported Bluemeteor Product Content Cloud Not Supported Doofinder Not Supported Drupal Commerce Supported DynaMaker Not Supported GrineoPay Not Supported Hürdenlos.Assist Not Supported M2E Cloud Not Supported Magento Supported Maileon Not Supported Mapp Marketing Cloud Not Supported PrestaShop Supported Printbox Not Supported Qapla' Not Supported Sylius Supported VisionAI Not Supported Web APIs by Melissa Not Supported consentmanager Not Supported Show More Integrations View All 6 Integrations	Integrations APIcenter Supported BatteryIncluded Supported Bloomreach Supported Bluemeteor Product Content Cloud Supported Doofinder Supported Drupal Commerce Not Supported DynaMaker Supported GrineoPay Supported Hürdenlos.Assist Supported M2E Cloud Supported Magento Not Supported Maileon Supported Mapp Marketing Cloud Supported PrestaShop Not Supported Printbox Supported Qapla' Supported Sylius Not Supported VisionAI Supported Web APIs by Melissa Supported consentmanager Supported Show More Integrations View All 80 Integrations
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