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About

People want to talk to people, not marketing blasts. Emotive enables eCommerce businesses to scale 1:1 relationships with every customer through conversational texting. Emotive is the world’s first and only human-to-human marketing platform. Your shoppers don’t want more marketing automation. They have questions and just want a real salesperson to help them find the perfect product. We have a real team of people texting your website leads, optimizing for conversions (and trust). People want to talk to people, not bots or marketing blasts. Set up campaigns, let human-verified AI do the rest. Our secret: real humans with AI superpowers. Proprietary technology enables our sales agents to answer questions, offer deals, and drive conversions at lightning speeds. Track sales and pull data from your eCommerce platform (Shopify, Magento, BigCommerce, etc). Send one off conversations to your customer service portal (Zendesk, Gorgias, Slack, etc.)

About

SlickText is the #1 rated SMS marketing service. We help you create valuable relationships with your audience through personalized, targeted text messages. With our easy-to-use marketing tools, automated workflows, and smarter analytics, you’re empowered to grow your list, drive conversions, and meet your revenue goals—faster than ever. Our innovative platform powers connections for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. Get started today at slicktext.com.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that want a powerful SMS marketing solution

Audience

Organizations of all sizes across all industries

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$29.00/month
Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.5 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing i didn't like anything. Although the website is easy to use there are a lot of hidden stuff you cant easily find.
  • In the beginning, I really like the team that we were working with, and felt that they truly cared about my brand and bringing something to the table with SMS messaging. They had an ROI guarantee that was a great hook.

Cons

  • Bad customer service they take days to respond to you.
  • It was all downhill from there. After about a year on the platform, our attentive team was replaced by one who really could care less. They seemed hyper focused on getting us to send as many text messages as possible without regard for whether it would bring a return on the very high cost of sending so many messages. I also found out that they took our entire previous SMS list of 17,000 people and uploaded it to our Emotive account , including those who had opted out. Also, whatever you do, do not give them your credit card. And thousands of dollars with or without your consent.

Pros & Cons from Real Users

Pros

  • I very much appreciated how smooth and fast my representative was able to assist me with the question I had.
  • - User Friendly - Increases conversion - Easy sign up for members - Affordable - Customizable messages - Syncs to your Shopify store
  • I love how speedy the communication is and that you get to message a real human. It is nice to be able to chat instead of emailing or calling as well.
  • Gabriella was very helpful! I'm new to SlickText, so I had some questions about how to make the platform work for what our company needs. Gabriella took the time to research my questions and got back to me with a workable solution! I'm very impressed. I was also impressed by Branden, who has helped with onboarding our company. I like all the how-to videos, they have helped me every step of the way with setting up our account.
  • Ease of use, user friendly features, great customer service. Good work team. I can see myself using this for a long time.

Cons

  • I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly.
  • - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters - Pay attention to your audience because that will determine what plan works best for you.
  • I truly don’t have any cons. The service was exceptional!
  • I'm concerned about how the auto-replies will impact our overall cost. That is the only thing so far.
  • Nothing much to note here. Still pretty new to this and have yet to find a fault.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Emotive
Founded: 2018
United States
emotive.io

Company Information

SlickText
Founded: 2012
United States
www.slicktext.com

Alternatives

Community.com

Community.com

Community

Alternatives

Attentive

Attentive

Attentive Mobile
txtsignal

txtsignal

Seventh Compass

Categories

Bulk SMS Supported
SMS Marketing Supported

Categories

Bulk SMS Supported
SMS Marketing Supported
SMS Survey Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Supported
Audience Targeting Supported
Campaign Management Supported
Contact Management Supported
Customizable Templates Not Supported
Keyword Tracking Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Not Supported

Integrations

Mailchimp Supported
Shopify Supported
Slack Supported
Zapier Supported
AWeber Not Supported
ActiveCampaign Not Supported
BigCommerce Supported
Bronto Marketing Platform Supported
Campaign Monitor Not Supported
Canopy Supported
Constant Contact Not Supported
Drip Not Supported
Gorgias Supported
HubSpot Customer Platform Not Supported
Keap Not Supported
Pandium Supported
ThoughtMetric Supported
Wisepops Supported
WooCommerce Supported
Zaius Supported

Integrations

Mailchimp Supported
Shopify Supported
Slack Supported
Zapier Supported
AWeber Supported
ActiveCampaign Supported
BigCommerce Not Supported
Bronto Marketing Platform Not Supported
Campaign Monitor Supported
Canopy Not Supported
Constant Contact Supported
Drip Supported
Gorgias Not Supported
HubSpot Customer Platform Supported
Keap Supported
Pandium Not Supported
ThoughtMetric Not Supported
Wisepops Not Supported
WooCommerce Not Supported
Zaius Not Supported
Claim Emotive and update features and information
Claim Emotive and update features and information
Claim SlickText and update features and information
Claim SlickText and update features and information