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About

Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web.

About

Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC | Short code | Toll-free | RCS: RCS Rich | RCS Media through API & No-Code Platform Voice: SIP Trunking | VoIP | Termination | Origination Numbers/DIDs: Local, short code & toll-free numbers | BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) | Carrier Information | Carrier Type (Fixed or Wireless) | Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer interaction and engagement software for local businesses

Audience

Software developers, SaaS companies, BPOs, call centers, contact centers, marketing agencies, real estate companies, insurance companies, fintech companies, healthcare companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$19
Pay as you go
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • It does a great job at automating various tasks at my office like Follow ups, Review requests, Marketing campaigns, reactivating past customers. My online reputation has seen a major improvement in the last 3 months.

Cons

  • whatever issues i have faced on the product have been resolved by the Emitrr team in less than 30 minutes.

Pros from Real Users

Pros

  • I like how versatile and indispensable it has become—both for our company and for us, the people who are part of it. I like that it automatically responds to messages from our customers. It enables us to improve our customer service more easily and cost-effectively. I like the user interface for its simplicity and its interactive capabilities.
  • It's amazing software, It's easy to acquire, Thanks to signalmash, we acquire local phone numbers in different regions effectively and instantly. This allowed us to scale our technical support department without the typical delays of traditional providers. Call latency is virtually nonexistent, and integration with our existing crm was seamless. Furthermore, the dashboard offers real-time analytics that are essential for measuring daily call volume.
  • The platform enhances my digital sales strategy by enabling immediate and automated communication after a customer abandons their purchase. I value the ability to send dynamic coupons via SMS, which accelerates customer decision-making and significantly increases our store's average order value.
  • 1. Excellent tool for voice call-based communication with TCPA compliance. 2. Supports modern RCS (Rich Communication Service). 3. Support WhatsApp communication for OTP verification, delivery status and promotional messages with attached image. 4. The user interface is intuitive. 5. Provides instant lead alert to approach without wasting time.
  • Signalmash stands out for offering granular visibility into messaging expenses, allowing me to create highly accurate financial projections for the next quarter. I especially value the ease of auditing the return on investment for each automated campaign, thus optimizing institutional cash flow.
  • We are using signalmash to connect to our clients world wide via trunk calls. Setup is easy and requires some coding knowledge. Uninterrupted voice call and IVR help us to connect to clients and to improve our business.
  • We have incorporated their SMS API into our signup process for Two-Factor Authentication. The platform provides end-to-end encryption of our critical authentication triggers. We also depend on their STIR/SHAKEN certification to guarantee our verification calls don't get flagged as scams. The platform assists us in preventing malicious registrations of "bot" accounts using phone number reputation detection.
  • Building an omnichannel marketing campaign with Signalmash was seamless. The prebuilt templates are appealing and useful in a wide spectrum of campaigns. The messaging APIs worked perfectly for our WhatsApp campaign. Offer real-time message delivery.
  • Our team use this tool for SMS marketing purpose. We can easily schedules high-volume SMS for special events schedules. We can create dynamic fields for each SMS with the customer's name. Platform manages opt-out (STOP) requests automatically to keep us compliant with the rules.
  • Signalmash enhances my financial management by offering a predictable cost model for our mass promotional communications and transactional alerts. I value the transparency of its billing, which allows me to allocate expenses with surgical precision to each retail business unit.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Emitrr
Founded: 2019
United States
emitrr.com

Company Information

Signalmash
Founded: 2020
United States
signalmash.com

Alternatives

Alternatives

smsmode

smsmode

smsmode©
MirrorFly

MirrorFly

CONTUS TECH

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Integrations

Axis LMS
DentiMax
Dentrix
EagleSoft
athenahealth Population Health
eClinicalWorks

Integrations

Axis LMS
DentiMax
Dentrix
EagleSoft
athenahealth Population Health
eClinicalWorks
Claim Emitrr and update features and information
Claim Emitrr and update features and information