EmberEmber Software
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Related Products
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About
Ember is an end-to-end fire inspection software platform that streamlines every step of the inspection workflow, from scheduling to submission. It eliminates repetitive manual tasks by replacing paper forms, scattered files, and disconnected systems with one unified digital solution. Field technicians can access customer information, job history, photos, and past reports instantly from any device. Office and field teams stay in sync through real-time communication tools that prevent bottlenecks and speed up turnaround times. Automated workflows help reduce errors, shorten report completion time, and increase overall efficiency. With integrations that fit seamlessly into existing tools, Ember helps fire protection companies work smarter, reduce costs, and grow profitability.
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About
Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Ember is built for fire protection companies, inspection teams, and service providers seeking a faster, more profitable, and more efficient way to manage fire inspection workflows
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Audience
Field service businesses seeking a solution to facilitate their work
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationEmber Software
United States
www.embersoftware.com
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Company InformationSmartServ
Founded: 2017
United States
www.smartserv.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Not Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
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Integrations
FireInspection360
Supported
Inspect Point
Supported
Inspection Reports Online (IROL)
Supported
Microsoft Excel
Supported
Microsoft Outlook
Supported
QuickBooks Online
Supported
The Compliance Engine
Supported
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Integrations
FireInspection360
Not Supported
Inspect Point
Not Supported
Inspection Reports Online (IROL)
Not Supported
Microsoft Excel
Not Supported
Microsoft Outlook
Not Supported
QuickBooks Online
Not Supported
The Compliance Engine
Not Supported
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