Related Products
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About
Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.
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About
Welcome to SmartAssist, an AI personal email assistant for Microsoft Office 365 that takes email productivity to new levels. Seriously, this is promotion-worthy stuff here! Using artificial intelligence (AI) and machine-learning, SmartAssist email assistant automatically reviews your email for you and routes the important stuff to the right destination, whether a folder, a person, or another system. Read: it can help you do your work. Who wouldn’t want that? Ideal for workgroups, teams, and individuals who process high volumes of important email content, SmartAssist AI email assistant learns from your actions so it can automatically tag important emails. You can specify what happens with those emails and SmartAssist email assistant will automatically process those actions for you. Let SmartAssist email assistant do the finding and routing for you. Before long you’ll get more accomplished than you ever dreamed possible.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses and teams that use Microsoft 365 shared inboxes in Outlook
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Audience
Companies and individuals requiring a personal email assistant to improve email productivity and manage their inbox
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per user per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$4.99 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationEmailgistics
Founded: 2019
Canada
emailgistics.com
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Company InformationSmartAssist
Founded: 2012
United States
smartassist.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Email Management Features
Data Recovery
Not Supported
Email Archiving
Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Supported
Email Recall
Not Supported
Queue Manager
Supported
Response Management
Supported
Routing
Supported
Shared Inboxes
Supported
Signature Management
Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Not Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
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Integrations
Microsoft 365
Supported
Box
Not Supported
Flow
Not Supported
IFTTT
Not Supported
Microsoft Outlook
Supported
Microsoft SharePoint
Not Supported
Salesforce
Not Supported
Zapier
Not Supported
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Integrations
Microsoft 365
Supported
Box
Supported
Flow
Supported
IFTTT
Supported
Microsoft Outlook
Not Supported
Microsoft SharePoint
Supported
Salesforce
Supported
Zapier
Supported
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