GenMail

GenMail

Genspark
+
+

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About

Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.

About

GenMail is an AI-assisted email and calendar client for people who want to manage multiple mailboxes in one workspace. Desktop and mobile apps connect Gmail, Outlook/Microsoft 365, iCloud, NAVER, Yahoo! JAPAN, LINE WORKS, and other accounts that support IMAP/SMTP, with provider-specific limitations. It combines a unified inbox, folders and search with AI inbox triage, message summaries, reply drafts based on the user's writing style, follow-up suggestions, scheduled sending, and natural-language email search. A unified calendar brings together supported connected calendars and includes event creation and RSVP tracking. Users can review and edit AI-generated drafts before sending; account-based AI features consume Genspark credits. GenMail is available for macOS, Windows, iOS, Android, and on the web, while connected mail remains with its email provider.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses and teams that use Microsoft 365 shared inboxes in Outlook

Audience

Individuals and knowledge workers who manage personal or work email accounts and want a unified inbox, AI-assisted email workflows, and calendar tools.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

Free
GenMail has no separate plan; usage follows the user's Genspark account plan and credits.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • With Emailgisitcs we can easily manage internal email inboxes to drive team productivity. Reports are robust and allow easy monitoring. Reply reminder alert to stay on time. Useful interactions to manage without switching to different tools.
  • #1- Works great for customer email support services. #2- Easy management for Microsoft 365 services. #3- Helps to collaborate and offers easy to assign emails #4- Useful insights to study business performance.

Cons

  • No cons, I will update if I face any bad experience.
  • #1- We had overall positive experiences with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Emailgistics
Founded: 2019
Canada
emailgistics.com

Company Information

Genspark
Founded: 2023
United States
www.genspark.ai/genmail

Alternatives

Alternatives

Superhuman Mail

Superhuman Mail

Superhuman
QuickFile365

QuickFile365

Standss (South Pacific) Pte Limited
Notion Mail

Notion Mail

Notion

Categories

Customer Service Supported
Email Management Supported

Categories

AI Email Writers Supported
Email Clients Supported
Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Microsoft Outlook Supported
Genspark Not Supported
Gmail Not Supported
Google Calendar Not Supported
Microsoft 365 Supported
iCloud Not Supported

Integrations

Microsoft Outlook Supported
Genspark Supported
Gmail Supported
Google Calendar Supported
Microsoft 365 Not Supported
iCloud Supported
Claim Emailgistics and update features and information
Claim Emailgistics and update features and information
Claim GenMail and update features and information
Claim GenMail and update features and information