EmailMagicMagicApps
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Ravine DeskRavine Software
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Related Products
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About
Get emails done quickly and easily, so you can be sure that the emails you send will look and feel like it was you who wrote them. Flawless and Responsive Email Replies powered by AI. It generates email replies in less than 10 seconds! It works by analyzing your email data and matching your writing style. When replying to a thread, EmailMagic will read the most recent replies so that it can generate the most relevant reply. You can revise each email up to 5 times with EmailMagic's revision feature. This feature allows you to tell EmailMagic to revise sections of an email or a full email. EmailMagic will then try to develop a different sentence that fits in that space. We believe that everyone has a fundamental right to the privacy of their data and have built the product on that premise. We don't store your personal data and promise never to share, sell, or do anything shady with your data.
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About
Ravine Desk is help desk software built for freelancers, consultants, and small development teams who support multiple clients. Each workspace gets its own branded subdomain and client portal, where clients sign in with a magic link instead of a password. Tickets come in through the portal or by email, and client email replies thread into the matching ticket automatically. Billable hours are logged on every comment and roll up into per-client reports. An AI assistant is included on every plan, with a daily briefing and ticket analysis; Team and Pro plans add automatic triage and client-facing status summaries. Pricing is flat and based on technician count, with no per-ticket or per-client fees. Plans start at $12/month, and every plan comes with a 14-day free trial with no credit card required. An early-access Agent Seats add-on lets AI agents such as Claude Code work tickets through a REST API under their own technician identity.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses looking for an AI Email Writer solution that helps you write emails faster
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Audience
Freelancers, consultants, small development teams, and agencies that support multiple clients.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$12/month
Flat monthly plans, no per-seat pricing. Solo $12/mo (1 technician, up to 100 clients). Duo $29/mo (3 technicians, 250 clients). Team $59/mo (10 technicians, 750 clients, adds AI auto-triage and client status summaries). Pro $99/mo (20 technicians, unlimited clients). These are founding rates; regular prices are $15 / $39 / $89 / $179. AI assistant (daily briefing, ticket analysis) included on every plan. 14-day free trial, no credit card required. Optional AI Boost packs from $12/mo. Agent Seats (AI agents working tickets via REST API) available as an early-access add-on.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMagicApps
www.magicapps.ai/emailmagic-ai
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Company InformationRavine Software
Founded: 2012
United States
ravinedesk.com
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Alternatives |
Alternatives |
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Categories |
CategoriesTicketing with a branded client portal, email-to-ticket, billable hours on every comment, and an AI assistant on every plan. Sized and priced for freelancers and small dev shops, with flat monthly plans from $12 and a 14-day free trial. |
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Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Not Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
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Integrations
Claude Code
Not Supported
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