Eigent vs. Sprinklr Service Comparison


Eigent Eigent AI	Sprinklr Service Sprinklr	+	+
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About Eigent is an open-source desktop automation platform designed to act as a powerful AI workforce for modern productivity. It transforms context into action by coordinating multiple intelligent agents to automate complex tasks directly on the desktop. Built with multi-agent collaboration and parallel execution, Eigent handles long-horizon workflows faster and more efficiently than single-agent systems. The platform is fully customizable, allowing users to create their own worker nodes and plug in tools through modular MCPs. Privacy and security are central to Eigent’s design, with support for local deployment that keeps sensitive data fully under user control. Eigent supports a wide range of real-world use cases, from file organization and report generation to ERP automation and market research. As an open-source solution, it offers transparency, flexibility, and enterprise-grade performance without vendor lock-in.	About Sprinklr Service is an enterprise-grade customer service and contact center platform built on a unified customer experience management architecture that consolidates customer interactions across 30 + channels, including social, messaging, live chat, email, voice, and communities, into a single agent desktop with omnichannel routing, case management, and real-time context so agents can deliver consistent, seamless support. It combines AI-powered agent assist, intent-aware routing, conversational IVR, self-service knowledge bases and bots, and supervisor and analytics dashboards to increase agent productivity, improve first-contact resolution, and drive higher customer satisfaction by unifying conversations, insights, and workflows. Sprinklr’s customer self-service features guide customers through automated FAQs and AI chatbots to reduce agent workload, while integrated analytics and reporting provide 360° visibility into agent performance.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Eigent is ideal for developers, technical teams, and enterprises seeking a secure, customizable, open-source AI automation platform to handle complex desktop and operational workflows at scale	Audience Enterprises and large customer support teams that need an AI-native omnichannel customer service and contact center platform to unify, automate, and optimize customer support across digital, voice, and social touchpoints
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $16.66 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Eigent AI Founded: 2024 United Kingdom eigent.ai/	Company Information Sprinklr Founded: 2009 United States www.sprinklr.com/products/customer-service/
Alternatives Claude Cowork Anthropic	Alternatives Zendesk
Manus AI	Zoho Desk Zoho
ChatGPT Agent OpenAI	Sprinklr
OWL CAMEL-AI	DevRev
MiniMax-M2.1 MiniMax View All	NICE CXone Mpower NICE View All
Categories AI Agents AI Tools	Categories AI Agents AI Customer Service Call Center Chatbot Community Contact Center as a Service (CCaaS) Contact Center Knowledge Base Contact Center Quality Assurance Conversation Intelligence Customer Self-Service Help Desk Live Chat

Integrations X (Twitter) Discord Facebook GitHub Google Scholar Hugging Face Instagram LinkedIn Mistral AI Notion OpenAI Slack Snapchat Sprinklr TikTok Vimeo WhatsApp YouTube Show More Integrations View All 10 Integrations	Integrations X (Twitter) Discord Facebook GitHub Google Scholar Hugging Face Instagram LinkedIn Mistral AI Notion OpenAI Slack Snapchat Sprinklr TikTok Vimeo WhatsApp YouTube Show More Integrations View All 9 Integrations
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