Related Products
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About
Edra is an AI automation platform that learns how a business actually operates and turns existing operational data into knowledge AI agents can execute. Instead of relying on teams to manually document processes through interviews and workshops, it reads tickets, logs, and messages to reverse-engineer workflows and organize them into a library of executable knowledge. This zero-setup discovery gives teams visibility into how work is performed across their existing systems. Edra then converts that knowledge into human-readable playbooks that define the rules behind automation, allowing users to review, edit, and own the instructions before deploying AI agents directly into the platforms they already use. It is designed to avoid black-box automation by making the knowledge and rules powering agents transparent and manageable.
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About
Poetic is an AI system that learns like AI but executes with the precision of code. It is designed to turn procedures, training materials, recordings, workflow screenshots, and historical examples into working operational automations. Teams can upload SOPs, PDFs, training sessions, and other process documentation, and Poetic reviews those materials to create the first draft of an automated workflow. It then learns from expert feedback, improving based on the guidance of the organization’s most talented operators until it reaches production quality. In the product example, Poetic reviews a dispute case, checks card freeze and unfreeze events, explains the investigation result, shows the evidence used, and accepts feedback to improve the decision process, such as widening the review window to catch more first-party fraud patterns and improve decision quality.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
IT, support, and operations teams requiring a tool to capture business processes from existing data and turn them into transparent AI automation
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Audience
Enterprise operations teams seeking to automate complex end-to-end business processes while maintaining procedural consistency and adapting to system changes
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEdra
Founded: 2024
United States
edra.ai/
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Company InformationPoetic
Founded: 2023
United States
poetic.com/product
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Jira
Supported
Microsoft Outlook
Supported
Salesforce
Supported
ServiceNow
Supported
Zendesk
Supported
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Integrations
Jira
Not Supported
Microsoft Outlook
Not Supported
Salesforce
Not Supported
ServiceNow
Not Supported
Zendesk
Not Supported
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