Edison Mail

Edison Mail

Edison Software
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About

We spend most of our time in mail, often reading about innovation and productivity. Somewhere along the way, mail got lost. So, we set out to build the best mail experience in the world for mobile. Get organized with categories. The app's assistant will automatically categorize messages for you to make it easier to find. Like peanut butter and jelly, some things go together. Get alerts for flight status changes including delays, cancellations and gate changes. Monitor the price protection window on recent purchases and get notified if the price drops. Get the forecast for my upcoming trips in the assistant to help me pack. Get notified when packages are out for delivery, and view details right in the assistant. Newsletters and mailing lists you don't read and may want to unsubscribe from. Surface directions to the airport for your next flight or your hotel for quick one tap access.

About

Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app thats going to help you move faster and keep everything and everyone on the same page. As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app. Loop Email helps teams connect, collaborate and communicate all in one place. Available for Mac, Windows, iOS & Android.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Individuals or companies of all sizes interested in a smarter email client

Audience

Teams that want a shared inbox solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$8 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 1.2 / 5
ease 2.2 / 5
features 2.2 / 5
design 2.0 / 5
support 1.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I used to like this app, and have been using it for the last four or five years, but there are no longer any 'Pros' given what just happened.
  • Worked really good , No problems with how it handled my email accounts but read the cons, NO TRUST ! normal people do not do business like this and that is why I just downloaded SPARK email !
  • It looks fine, with all the bells and whistles that one would expect. Pretty much par for the course for this kind of thing.
  • Nothing NOW!! Even Compulsory Updates of The APP want ME TO Upgrade to another Mediocre PLATFORM - AND THEY NEVER RESPOND!!

Cons

  • Just had the same experience as the September 2025 user. I've been using Edison Mail mobile and desktop apps for the last four or five years, and suddenly I can no longer access my desktop app. There's only a notification window -- with no Close button, so it can't be closed -- with an asinine smiley face and text that says Edison is switching to mobile-only immediately, Edison is removing the desktop app from the App Store, and Edison won't respond to any requests for support. The window can't even be expanded in order to see all of the text, which is insane. Although there is text that says "You can keep using it if you'd like, but starting now...", there's no way to use it since the window can't be closed and there's a error message in the background that says something about "wound". This is total BS. They gave ZERO advance notification about this. All of this is a complete violation of industry standards, but I guess who cares because standards don't exist any more, right? Now I need to figure out the implications of a company doing whatever it wants with all of my personal email, as they've done with this desktop app. Given this and the issues they've had over the years -- and I thought I had done enough research -- you can be absolutely sure they're doing some back-door thing where they've given access to all of their users' personal emails to train AI or some other money-making grab to save what is apparently their failing business.
  • Cannot Trust them if they close all desktop Edison emails without notice, I have 78 emails I needed right then ! they locked the page with a message saying sorry we are not working with desktop's anymore as of Now! I had almost 1 year of work in my account ! They say they are only going to work with cell phone users ! Even a F-ing 1 day notice would have let me get my stuff closed down .
  • No S/MIME support. This is a complete deal breaker for me: without S/MIME support this is not a good fit in professional settings, certainly not in mine.
  • Total BS from Support NOW!! :( Mail By Edison is now all but an AD Platform for its new xxx@mail.COM Email Accounts

Pros & Cons from Real Users

Pros

  • When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way. The team loves the simplicity it brought to our daily work with support accounts.

Cons

  • Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Edison Software
Founded: 2011
United States
mail.edison.tech/

Company Information

Loop Email
Founded: 2015
United Kingdom
www.intheloop.io

Alternatives

Alternatives

Spark Mail

Spark Mail

Readdle
Newton Mail

Newton Mail

CloudMagic
Notion Mail

Notion Mail

Notion
BlueMail

BlueMail

Blix
Superhuman Mail

Superhuman Mail

Superhuman
Newton Mail

Newton Mail

CloudMagic

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Gmail
Microsoft 365
Microsoft Outlook
Google Workspace
Microsoft OneDrive
OnMail
Yahoo! Mail

Integrations

Gmail
Microsoft 365
Microsoft Outlook
Google Workspace
Microsoft OneDrive
OnMail
Yahoo! Mail
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