The Service ProgramWestrom Software 
                        
                        
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            About
            Transform your business digitally with edifai.co online business suite. A simple, easy to customize, and powerful business platform for managing and tracking projects, tasks, invoices, quotations, leads, customers, transactions and many more! Stop wasting time and money designing and managing a website that does not get results. Happiness guaranteed! Stop wasting money on multiple expensive software and apps, get everything you need in one online service you can access anytime anywhere. Manage Account without any accounting knowledge. Create professional Invoice and accept online payments. Contacts with contact group and rich customer portal. Manage leads from different lead sources with kanban view. Manage different types of projects with milestone. Manage tasks with kanban view and assign task to staff. Create professional quotation for getting customer attention. Real time Chat with staffs, customers and private groups.
             
            
        
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            About
            Manage your service business effectively and route more efficiently with the industry leading, service business software that seamlessly integrates with QuickBooks™. QuickBooks™ compatible. Easy to set up. Simple to use. Customer portal and robust mobile solution options. Seamlessly integrate with QuickBooks™. Post Invoices, employee time, bills etc. Works with classes and sales reps, no need for double entry. Enter/complete tasks & work orders. Take before and after pictures of jobs. Enter and view customer equipment, signature capture, print and/or email transactions. Service business software allows you to track customer profitability, improve staff communications, and effectively manage your routes. Optimize routes by area, day and tech. View details of each stop, map to each stop or service call while on the road. Generate Route Maps and optimize your stop order to be more efficient.
             
            
        
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        Platforms Supported
            
                Windows
            
            
         
        
    
        
        
            
                Mac
            
            
         
        
    
        
        
            
                Linux
            
            
         
        
    
        
        
            
                Cloud
            
            
         
        
    
        
        
            
                On-Premises
            
            
         
        
    
        
        
            
                iPhone
            
            
         
        
    
        
        
            
                iPad
            
            
         
        
    
        
        
            
                Android
            
            
         
        
    
        
        
            
                Chromebook
            
            
         
        
    
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        Platforms Supported
            
                Windows
            
            
         
        
    
        
        
            
                Mac
            
            
         
        
    
        
        
            
                Linux
            
            
         
        
    
        
        
            
                Cloud
            
            
         
        
    
        
        
            
                On-Premises
            
            
         
        
    
        
        
            
                iPhone
            
            
         
        
    
        
        
            
                iPad
            
            
         
        
    
        
        
            
                Android
            
            
         
        
    
        
        
            
                Chromebook
            
            
         
        
    
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        Audience
        For SMEs that need a business management and CRM platform
         
        
    
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        Audience
        Companies that use QuickBooks in need of a solution to improve their operations
         
        
    
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        Support
            
                Phone Support
            
            
         
        
    
        
        
            
                24/7 Live Support
            
            
         
        
    
        
        
            
                Online
            
            
         
        
    
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        Support
            
                Phone Support
            
            
         
        
    
        
        
            
                24/7 Live Support
            
            
         
        
    
        
        
            
                Online
            
            
         
        
    
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        API
            
                Offers API
            
            
         
        
    
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        API
            
                Offers API
            
            
         
        
    
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        Screenshots and Videos | 
        
        
                
            
        
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        Pricing
        $4.99 per month
        
     
    
    
        
        
            
                Free Version
            
            
         
        
    
        
        
            
                Free Trial
            
            
         
        
    
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        Pricing
        $49.00/month/user
        
     
    
    
        
        
            
                Free Version
            
            
         
        
    
        
        
            
                Free Trial
            
            
         
        
    
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Reviews/
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Reviews/
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        Training
            
                Documentation
            
            
         
        
    
        
        
            
                Webinars
            
            
         
        
    
        
        
            
                Live Online
            
            
         
        
    
        
        
            
                In Person
            
            
         
        
    
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        Training
            
                Documentation
            
            
         
        
    
        
        
            
                Webinars
            
            
         
        
    
        
        
            
                Live Online
            
            
         
        
    
        
        
            
                In Person
            
            
         
        
    
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        Company InformationEdifAI.co 
    
    Founded: 2020 
    
    Malaysia 
    edifai.co 
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        Company InformationWestrom Software 
    
    Founded: 2006 
    
    United States 
    theserviceprogram.com 
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        Categories | 
        
        
                
            
        
    
        Categories | 
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                CRM Features
            
                Calendar/Reminder System
            
            
         
        
    
        
        
            
                Call Logging
            
            
         
        
    
        
        
            
                Document Storage
            
            
         
        
    
        
        
            
                Email Marketing
            
            
         
        
    
        
        
            
                Internal Chat Integration
            
            
         
        
    
        
        
            
                Lead Scoring
            
            
         
        
    
        
        
            
                Marketing Automation Integration
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Quotes / Proposals
            
            
         
        
    
        
        
            
                Segmentation
            
            
         
        
    
        
        
            
                Social Media Integration
            
            
         
        
    
        
        
            
                Task Management
            
            
         
        
    
        
        
            
                Territory Management
            
            
         
        
    
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                Cleaning Services Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Client Management
            
            
         
        
    
        
        
            
                Dispatch Management
            
            
         
        
    
        
        
            
                Inventory Control
            
            
         
        
    
        
        
            
                Job Management
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Payroll Management
            
            
         
        
    
        
        
            
                Quotes / Estimates
            
            
         
        
    
        
        
            
                Recurring Appointments
            
            
         
        
    
        
        
            
                Routing
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
        
        
            
                Service History Tracking
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    Equipment Maintenance Features
            
                Customer Database
            
            
         
        
    
        
        
            
                Dispatch Management
            
            
         
        
    
        
        
            
                Equipment Tracking
            
            
         
        
    
        
        
            
                Inventory Control
            
            
         
        
    
        
        
            
                Job Management
            
            
         
        
    
        
        
            
                Maintenance Scheduling
            
            
         
        
    
        
        
            
                Warranty Tracking
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    Facility Management Features
            
                Asset Management
            
            
         
        
    
        
        
            
                Commercial Properties
            
            
         
        
    
        
        
            
                Equipment Management
            
            
         
        
    
        
        
            
                Facility Scheduling
            
            
         
        
    
        
        
            
                Incident Management
            
            
         
        
    
        
        
            
                Inspection Management
            
            
         
        
    
        
        
            
                Inventory Control
            
            
         
        
    
        
        
            
                Maintenance Tracking
            
            
         
        
    
        
        
            
                Preventive Maintenance
            
            
         
        
    
        
        
            
                Residential Properties
            
            
         
        
    
        
        
            
                Room Scheduling
            
            
         
        
    
        
        
            
                Schools
            
            
         
        
    
        
        
            
                Space Planning
            
            
         
        
    
        
        
            
                Vendor Management
            
            
         
        
    
        
        
            
                Visitor Management
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    Field Service Management Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Contact Database
            
            
         
        
    
        
        
            
                Contract Management
            
            
         
        
    
        
        
            
                Customer Database
            
            
         
        
    
        
        
            
                Dispatch Management
            
            
         
        
    
        
        
            
                Electronic Signature
            
            
         
        
    
        
        
            
                Inventory Management
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Payment Collection in the Field
            
            
         
        
    
        
        
            
                Quotes / Estimates
            
            
         
        
    
        
        
            
                Routing
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
        
        
            
                Service History Tracking
            
            
         
        
    
        
        
            
                Time Clock
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    HVAC Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Customer Database
            
            
         
        
    
        
        
            
                Dispatch Management
            
            
         
        
    
        
        
            
                Inventory Control
            
            
         
        
    
        
        
            
                Job Management
            
            
         
        
    
        
        
            
                Maintenance Scheduling
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Quotes / Estimates
            
            
         
        
    
        
        
            
                Routing
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
        
        
            
                Service History Tracking
            
            
         
        
    
        
        
            
                Technician Management
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    Help Desk Features
            
                Alerts / Escalation
            
            
         
        
    
        
        
            
                Automated Routing
            
            
         
        
    
        
        
            
                Community Forums
            
            
         
        
    
        
        
            
                Customizable Branding
            
            
         
        
    
        
        
            
                Document Storage
            
            
         
        
    
        
        
            
                Email Integration
            
            
         
        
    
        
        
            
                Incident Management
            
            
         
        
    
        
        
            
                Interaction Tracking
            
            
         
        
    
        
        
            
                IT Asset Management
            
            
         
        
    
        
        
            
                Knowledge Base 
            
            
         
        
    
        
        
            
                Known Issue Management
            
            
         
        
    
        
        
            
                Live Chat
            
            
         
        
    
        
        
            
                Multi-Channel Communication
            
            
         
        
    
        
        
            
                Multiple Brands / Products
            
            
         
        
    
        
        
            
                Network Monitoring
            
            
         
        
    
        
        
            
                Real-time Chat
            
            
         
        
    
        
        
            
                Self Service Portal
            
            
         
        
    
        
        
            
                Service Level Agreement (SLA) Management
            
            
         
        
    
        
        
            
                Ticket Management
            
            
         
        
    
                    IT Service Features
            
                Contract Management
            
            
         
        
    
        
        
            
                Incident Management
            
            
         
        
    
        
        
            
                IT Asset Management
            
            
         
        
    
        
        
            
                Knowledge Management
            
            
         
        
    
        
        
            
                Release Management
            
            
         
        
    
        
        
            
                Self Service Portal
            
            
         
        
    
        
        
            
                Service Catalog
            
            
         
        
    
        
        
            
                Service Reporting
            
            
         
        
    
        
        
            
                Ticket Management
            
            
         
        
    
                    Landscape Management Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Contract Management
            
            
         
        
    
        
        
            
                Customer Database
            
            
         
        
    
        
        
            
                Dispatch Management
            
            
         
        
    
        
        
            
                Groundskeeping
            
            
         
        
    
        
        
            
                Inventory Control
            
            
         
        
    
        
        
            
                Irrigation Tracking
            
            
         
        
    
        
        
            
                Job Management
            
            
         
        
    
        
        
            
                Landscape Design
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Payroll Management
            
            
         
        
    
        
        
            
                Plant Database
            
            
         
        
    
        
        
            
                Quotes / Estimates
            
            
         
        
    
        
        
            
                Routing
            
            
         
        
    
        
        
            
                Scheduling & Appointments
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    Maintenance Management Features
            
                Asset Tracking
            
            
         
        
    
        
        
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Calibration Management
            
            
         
        
    
        
        
            
                Dispatch Management
            
            
         
        
    
        
        
            
                Inventory Control
            
            
         
        
    
        
        
            
                Inventory Management
            
            
         
        
    
        
        
            
                Key & Lock Management
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Planning Calendar
            
            
         
        
    
        
        
            
                Predictive Maintenance
            
            
         
        
    
        
        
            
                Preventive Maintenance
            
            
         
        
    
        
        
            
                Purchasing
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
        
        
            
                Service History Tracking
            
            
         
        
    
        
        
            
                Technician Management
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    Pest Control Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Customer Service History
            
            
         
        
    
        
        
            
                Dispatch Management
            
            
         
        
    
        
        
            
                Fleet Management
            
            
         
        
    
        
        
            
                Inventory Control
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Pest Activity Tracking
            
            
         
        
    
        
        
            
                Pesticide Usage Tracking
            
            
         
        
    
        
        
            
                Property Layouts
            
            
         
        
    
        
        
            
                Quotes / Estimates
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
                    Plumbing Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Customer Database
            
            
         
        
    
        
        
            
                Dispatch Management
            
            
         
        
    
        
        
            
                Inventory Control
            
            
         
        
    
        
        
            
                Job Management
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Quotes / Estimates
            
            
         
        
    
        
        
            
                Routing
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
        
        
            
                Service History Tracking
            
            
         
        
    
        
        
            
                Technician Management
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    Service Dispatch Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Call Center Management
            
            
         
        
    
        
        
            
                Contract Management
            
            
         
        
    
        
        
            
                Customer Database
            
            
         
        
    
        
        
            
                Inventory Control
            
            
         
        
    
        
        
            
                Job Management
            
            
         
        
    
        
        
            
                Job Tracking
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Routing
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
        
        
            
                Self Service Portal
            
            
         
        
    
        
        
            
                Service History Tracking
            
            
         
        
    
        
        
            
                Technician Management
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    Towing Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Client Management
            
            
         
        
    
        
        
            
                Commission Management
            
            
         
        
    
        
        
            
                Fleet Management
            
            
         
        
    
        
        
            
                Fuel Management
            
            
         
        
    
        
        
            
                Lot Management
            
            
         
        
    
        
        
            
                Maintenance Management
            
            
         
        
    
        
        
            
                Routing
            
            
         
        
    
                    Transportation Dispatch Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Computer Aided Dispatch
            
            
         
        
    
        
        
            
                Customer Database
            
            
         
        
    
        
        
            
                Emergency Dispatch
            
            
         
        
    
        
        
            
                Fuel Management
            
            
         
        
    
        
        
            
                Mileage Tracking
            
            
         
        
    
        
        
            
                Order Management
            
            
         
        
    
        
        
            
                Routing
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
        
        
            
                Vehicle Tracking
            
            
         
        
    
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        Integrations
            
                
    QuickBooks Online
            
            
         
        
    
        
        
            
                
    QuickBooks Online Advanced
            
            
         
        
    
                
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