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About

A simple appointment booking tool available 24/7 on the website and social media. Quick access to customer information, upcoming appointments and rosters. Statistics about visits, purchases, loyalty programs and preferred services. Customizable web business card with all important business information and integrated online appointment booking. Appointment reminders via SMS and email to customers, and daily/weekly schedules for employees. Reward customer loyalty with EasyWeek marketing tools. Combine services and offer discounts. Use a flexible system to calculate the wages of your employees - also as a percentage or based on a fixed salary. Stay in control of sales, consumables billing, supply planning, and inventory processes.

About

Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for an advanced online booking solution

Audience

Enterprise size organizations within the public sector, healthcare, retail, transportation, banking, pharmacies and more.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EasyWeek
easyweek.io

Company Information

Qmatic
Founded: 1981
Offices in US, NL, FR, DE, ES, UAE. HQ in Sweden.
www.qmatic.com

Alternatives

Alternatives

BUK

BUK

Untold Ventures
MyAppointments

MyAppointments

Alturnity Technologies
TimelyVisit

TimelyVisit

Megaorb
piLOBI

piLOBI

Paraminfo

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Event Check In Features

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Patient Management Features

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Scheduling Features

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Visitor Management Features

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Integrations

Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Go
JavaScript
Laravel
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Nexsign
Oracle Siebel CRM
PHP
Scala Digital Signage
Telegram
Vue.js
WhatsApp
Zapier

Integrations

Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Go
JavaScript
Laravel
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Nexsign
Oracle Siebel CRM
PHP
Scala Digital Signage
Telegram
Vue.js
WhatsApp
Zapier
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Claim EasyWeek and update features and information
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