EasyRO

EasyRO

Management Feedback Systems
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About

​EasyRO is a comprehensive shop management software designed to streamline operations for automotive repair shops. It enables users to quickly generate repair orders, track employee production and costs, and manage inventory and purchase orders. It includes built-in recommended services, pre-programmed jobs, and vehicle problem statements, enhancing efficiency and consistency. Customizable screen options and system-wide spell-checking allow for a tailored user experience. EasyRO offers password protection, history recall, and built-in customer follow-up options to maintain security and customer engagement. It integrates with QuickBooks Pro for financial management and supports online parts ordering through PartsTech and CARQUEST. The CARFAX QuickVIN integration allows users to retrieve vehicle information using only the customer's license plate.

About

When your employees spend less time trying to find tickets and calling customer they have more time to do the actual work. That increases your workflow and the number of lawnmowers or screens you can repair. Imagine being able to do more repairs with less employees! Services & parts for your store are laid like a modern point of sale system. Service techs just tap (or click) on the services & parts to add them to the order. Pre-configured out of the box! You will not have to enter in make and models. We have all that work done for you. Automated emails mean fewer phone calls and faster communication! When the order is complete the customer is notified automatically by email. One of our customers called and said that they just lost their best tech. The tech moved to the automotive industry where they pay based on performance so he could earn more money. STIHL advocates tracking technician efficiency and compensating them based on how well they are performing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Automotive repair shop owners wanting a solution to manage repair orders, employee productivity, inventory, and customer interactions

Audience

Auto Repair solution for businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49.88 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing. There is nothing good about this program. It doesn't seem to be very well thought out and has a wonky design.
  • Nothing, from the attitudes of upper management, to all the down time. There is nothing good to say. Well one thing.... their sales people know how to sell a product. It may include lies, half truths and unkept promises but they hook you.

Cons

  • Horrible CRM function. Very difficult to learn to use effectively. Crashed a lot. High cost to customize.
  • Always down, bait and switch on pricing, owner will insult you to your face when you ask about price more then doubling. You are denied any access to even add a period to a template PDF then get charged A LOT as they say "it takes hours to make a change to a PDF template and by the way here is your 3 hour bill at over $100 an hour to add that period" They always blame other companies when the SW is not working EX its the mail client we use they did an update or did you CTRL-F.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Management Feedback Systems
United States
easyworks.com/easyro/

Company Information

RepairStorm
Founded: 2008
United States
www.repairstorm.com

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Categories

Categories

Auto Repair Supported

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

CARFAX Supported
Demandforce Supported
PartsTech Supported
QuickBooks Desktop Pro Supported
Service-Intel Supported

Integrations

CARFAX Not Supported
Demandforce Not Supported
PartsTech Not Supported
QuickBooks Desktop Pro Not Supported
Service-Intel Not Supported
Claim EasyRO and update features and information
Claim EasyRO and update features and information
Claim RepairStorm and update features and information
Claim RepairStorm and update features and information