PrediCX

PrediCX

Warwick Analytics
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About

A customer submits a new account application via the branch, online, mobile or contact center channel. Early Warning determines likelihood customer is who they say they are by leveraging our industry-leading bank data. Determine likelihood of a valid identity in real-time. Better detect synthetic and manipulated identities. Early Warning predicts likelihood customer will default due to first-party fraud in first nine months of account opening. Leverage predictive intelligence to better understand customer behavior. Early Warning predicts likelihood customer will default due to account mismanagement in first nine months of account opening. Tailor applicant’s privileges to align with your risk threshold. Leverage real-time, predictive analytics that enables better-informed decisions. Include more customers in the mainstream financial system while managing risk tolerance to potentially increase revenue.

About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations searching for an identity verification platform for first party fraud

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$495 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Early Warning
Founded: 1990
United States
www.earlywarning.com/products/identity-chek-service-new-account-scores

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

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Categories

Categories

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics Features

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Integrations

Freshdesk
NuDetect
SAP Business One
SAP Store
Salesforce
Zendesk

Integrations

Freshdesk
NuDetect
SAP Business One
SAP Store
Salesforce
Zendesk
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