EY HelixEY
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HelixMicroMetrics
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Related Products
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About
Analytics is transforming audit. Critically, the use of analytics at EY is guided by one principle: it is not about tools looking for issues, but about our auditors considering what the analyzed data means and assessing its implication to the audit. We take an analytics-driven approach to audit that allows us to provide better-quality, deeper insights and more client-relevant audits, as well as exercise a higher level of professional skepticism. Following EY Helix’s launch, there are now more than 70,000 instances of our analytics being used across the globe. EY Helix gives our teams the ability to analyze larger volumes of audit-relevant data to derive insights and a more in-depth understanding of EY clients’ financial close and business operations.
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About
Helix uses conversational data collection to engage with all of your guests throughout their stay, gathering important information and providing a contactless communication experience. Designed specifically for frontline staff, Helix automatically sorts comments and requests based on sentiment and subject, escalating those that require immediate attention. Work as a team in real-time to recover guests while they are still on the property. Helix offers multiple notification channels, task assignment, and SMS-based collaboration. From check-in to check-out, Helix automates the experience so you can focus on what matters; promoting additional services, generating positive reviews, and increasing transient occupancy.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations in need of a platform that allows analytics to be embedded into every significant aspect of the audit
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Audience
Customer experience platform for hotels wanting to create memorable experiences, unravel missed in-stay service opportunities and cultivate deep-rooted relationships with loyal guests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEY
United Kingdom
www.ey.com/en_us/audit/technology/helix
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Company InformationMicroMetrics
Founded: 2013
Canada
micrometrics.com/hospitality/
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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