Sigma CC&BESG
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Related Products
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ESG Titanium Platform:
About
ESG Titanium Platform is a modular software platform for energy suppliers, combining pricing, billing, energy lifecycle management, market interaction, and smart meter operations. It supports workflows from customer and supply-point onboarding through contracts, tariffs, billing, market processes, and switching or termination. The platform brings customer, contract, and consumption data together for pricing, billing, and operations teams, including complex tariffs, bespoke commercial deals, and multi-site portfolios. Its modular, API-first design can connect with existing technology stacks, data lakes, reporting tools, and CRM solutions. ESG describes Titanium for UK industrial and commercial (I&C) and SME energy suppliers, including medium and large businesses. Implementation includes project management, migration support, training, and ongoing customer support.
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Sigma CC&B:
About
Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.
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ESG Titanium Platform:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Sigma CC&B:
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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ESG Titanium Platform:
Audience
Energy suppliers, including UK industrial and commercial (I&C) and SME suppliers; the product is also described for medium and large businesses.
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Sigma CC&B:
Audience
Retail energy providers
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ESG Titanium Platform:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Sigma CC&B:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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ESG Titanium Platform:
API
Offers API
Supported
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Sigma CC&B:
API
Offers API
Not Supported
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ESG Titanium Platform:
Screenshots and Videos |
Sigma CC&B:
Screenshots and VideosNo images available
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ESG Titanium Platform:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Sigma CC&B:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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ESG Titanium Platform:
Reviews/
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Sigma CC&B:
Reviews/
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ESG Titanium Platform:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Sigma CC&B:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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ESG Titanium Platform:
Company InformationESG
Founded: 1994
United Kingdom
esgglobal.com/n/titanium-platform-solutions-overview/
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Sigma CC&B:
Company InformationESG
Founded: 1998
United States
www.isigma.net
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ESG Titanium Platform:
Alternatives |
Sigma CC&B:
Alternatives |
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ESG Titanium Platform:
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Sigma CC&B: | |||||
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Sigma CC&B:
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Sigma CC&B:
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ESG Titanium Platform:
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Sigma CC&B:
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ESG Titanium Platform:
Categories |
Sigma CC&B:
Categories |
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Sigma CC&B:
Utility Billing Features
Account Management
Not Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Not Supported
Cable
Not Supported
Collections Management
Not Supported
Customer Management
Not Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Not Supported
Move In / Move Out
Not Supported
Natural Gas
Supported
Non-Metered Billing
Not Supported
Online Payment Processing
Not Supported
Penalty / Cut-Off Processing
Not Supported
Rate Management
Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Supported
Work Order Management
Not Supported
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ESG Titanium Platform:
Integrations
No info available.
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Sigma CC&B:
Integrations
No info available.
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ESG Titanium Platform:
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Sigma CC&B:
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